Office Operations Associate - Scheduler

Winnebago Mental Health Institute (WMHI) is looking to hire an Office Operations Associate (OOA) - Scheduler. This position will be scheduled 5 days per week from 2:00 pm – 10:30 pm and every 3rd weekend from 2:30 pm – 11:00 pm. WMHI is a part of the Department of Health Services (DHS), Division of Care and Treatment Services (DCTS) and is a psychiatric hospital providing quality mental health services to children, adolescents, and adults.

A $2000 sign-on bonus applies to those with no prior state service in the last five years; must stay with WMHI in the position until completing probation. Bonus will be split, $1000 upon hire and $1000 after completing probation.

As an employee of the State of Wisconsin, you'll also have access to an amazing benefits package, including:

• 3.5 weeks of vacation, 9 paid holidays and ample sick time.
• Top rated health plan options starting at $39/month for single plans and $97/month for family plans, after 2 months of state service.
• An exceptional pension plan with employer match and lifetime retirement payment, plus an optional tax advantaged 457 retirement savings plan. Use this Total Rewards Calculator to see the total value of our competitive benefits package!
• Public Service Loan Forgiveness Program employer.

As an OOA – Scheduler you will be responsible for the following duties:

• Completing all Nursing Service scheduling including scheduling daily, monthly, and annual work/leave time for nursing staff in compliance with department and FLSA standards.
• Independently performing duties with a high degree of precision and accuracy, requiring analytical and independent reasoning.
• Maintaining working relationships with professional program staff and administration staff.
• Acting as timekeeping liaison for the nursing department with the payroll and personnel offices.
• Preparing reports and completing special projects for the administration as assigned. Assisting in coordinating all programs related to use of sick leave for the nursing department.

The starting salary is $19.62 per hour, plus excellent benefits. A 12-month probationary period is required.

Pay for current or former state employees will be set based on the rules that apply to compensation for the applicable transaction. This position is in pay schedule and range 02/10.

All applicants who may be appointed to this position will be required to allow DHS to conduct a background check to determine whether the circumstances of any conviction may be related to the job being filled.

A TB screen will be required prior to start.

DHS does not sponsor work visas for this position, thus, in compliance with federal law, selected candidates will be required to verify eligibility to work in the United States by completing the required I-9 form upon hire.

Minimally qualified applicants will have both of the following:

• Experience entering information into a database or spreadsheet or verifying data in a computer program.
• Experience providing customer service (e.g. providing instructions, answering questions, resolving customer complaints/conflict, etc.) in a professional or business setting.

Well-qualified applicants will also have one or more of the following:

• Experience providing timekeeping or payroll support using software such as Atlas (e.g., auditing timesheets to verify accuracy, maintaining attendance and/or FMLA trackers, calculating sick or vacation time, communicating with staff, etc.).
• Experience scheduling staff (e.g., preparing master schedule, posting staff schedules, maintaining vacation/holiday schedules, reviewing staff schedule changes, coordinating replacement staff for absences, etc.).
• Experience working with confidential or sensitive information such as personal identifiable information (PII) or medical/health records.

For a guide on developing your resume and what should be included, click here.

Applying is easy! Click “Apply for Job” to start your application process. Sign in to your account or click “Register Now” to create an account before applying for the job. Follow the steps outlined in the application process and submit your application.

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Submitted materials will be evaluated by a panel of job experts according to the qualifications above. Please monitor your email for communications related this position. Current or former permanent, classified, state employees must complete the online application process to be considered.

If viewing through an external site, please apply directly at Wisc.Jobs.

DHS is an Equal Opportunity and Affirmative Action employer seeking a diverse and talented workforce.

Veterans are encouraged to apply. For complete information on veterans’ hiring programs with the WI Department of Veteran’s affairs, click here.

For technical assistance and general information, please see Frequently Asked Questions. For questions about the position, to request a copy of the full position description, or for other employment inquiries, please contact Mike Sansom at MichaelJ.Sansom@DHS.Wisconsin.gov.

The deadline to apply is March 7th, 2024 at 11:59 pm.