Office Assistant & Scheduling Manager

Office Assistant & Scheduling Manager

Let’s Craft your home Together

Company Overview:

Craft Home Remodeling is a local innovator in the home remodeling industry, dedicated to transforming spaces and fostering growth. We're seeking an Office Assistant & Scheduling Manager who thrives in a dynamic environment and is passionate about ensuring seamless operations while managing incoming lead requests and pre-qualifying potential clients for our sales team.

Job Overview:

As the Office Assistant & Scheduling Manager at Craft Home Remodeling, you'll play a pivotal role in managing incoming lead requests, pre-qualifying potential clients, and efficiently scheduling appointments for our sales team. Your organizational skills and proactive approach will be instrumental in facilitating the growth and success of our sales department.

Responsibilities:

1. Lead Management and Qualification:

· Handle incoming lead requests via phone, email, or website inquiries promptly and professionally.

· Pre-qualify leads by understanding their needs, budget, and project scope to ensure alignment with our services.

· Maintain a database of leads and track their progress through the sales pipeline.

2. Scheduling and Coordination:

· Efficiently schedule appointments for our sales team based on lead qualifications and availability.

· Coordinate with the sales team to ensure a smooth handoff of pre-qualified leads for appointments.

· Manage calendars and optimize schedules to maximize the sales team's productivity.

3. Administrative Support:

· Issuing project contract documents, such as Remodeling Agreements, Subcontract agreements, Change Orders, etc.

· Manage subcontracts, insurance certificates and other project documents making sure subcontractors have paperwork in place before coming on site.

· Managing document control throughout the project duration.

· Provide overflow administrative services to project team members as needed.

· Project Completion Closeout

· Working with project team on any new assignments or project specific tasks needs.

· General office support, including assisting leadership and administrative support teams.

· Manage office supplies inventory and reorder supplies as needed

Requirements:

- Proven experience as an Office Assistant/management, Administrative Assistant,customer service or sales support role.

- Excellent communication skills, with the ability to engage and qualify potential clients effectively.

- Proficiency in scheduling tools and CRM software.

- A proactive attitude with a focus on delivering exceptional customer service.

- Exceptional organizational and time management skills, with the ability to prioritize tasks effectively.

- Proficiency in office software (MS Office, Google Suite) and scheduling software/tools.

- A proactive and adaptable mindset, with a keen eye for detail.

**Compensation**

Competitive salary based on experience:

$55,000- $70,000 yearly salary

- Opportunities for professional development and growth within the company.

- Dynamic and innovative work environment focused on growth and success.

Work hours

MON-FRIDAY (Onsite – office)

Hours – Flexible

**Join the Craft Team **

If you're passionate about managing incoming excited homeowner’s requests, pre-qualifying potential clients, and ensuring smooth scheduling for our sales team while contributing to Craft Home Remodeling growth and innovation, we'd love to hear from you!

To apply, please submit your resume and will reach out for an introduction phone call.

Job Type: Full-time

Pay: $50,000.00 - $70,000.00 per year

Benefits:

• Employee assistance program
• Paid time off
• Professional development assistance

Schedule:

• 8 hour shift
• Monday to Friday

Ability to Commute:

• San Diego, CA 92127 (Required)

Work Location: In person