Office Assistant / Phone Operator / Dispatcher

Responsibilities:
- Answer incoming phone calls and emails
- Communicate with field techs and other office employees
- Provide information to callers about the company and its services
- Assist with scheduling appointments and managing calendars
- Maintain a professional and friendly demeanor when interacting with customers over the phone
- Perform general administrative tasks such as filing, data entry, and document preparation

Experience:
- Previous experience in an office or customer service role is preferred
- Familiarity with phone systems and call handling procedures
- Strong organizational skills and attention to detail
- Excellent customer service skills with the ability to handle difficult or irate callers
- Computer literacy, including proficiency in Microsoft Office Suite

We offer competitive pay and benefits, including health insurance and paid time off. This is a full-time position with regular business hours. If you are a motivated individual with excellent communication skills and enjoy providing exceptional customer service over the phone, we would love to hear from you. Please apply with your resume and any relevant experience.

Schedule:
Mon-Fri 9:00AM to 5:00PM
and every other Saturday 9:00AM to 1:00PM

42 hours/week

Job Type: Full-time

Pay: $60,000.00 - $85,000.00 per year

Benefits:

• Paid time off

Supplemental pay types:

• Bonus opportunities

Work Location: In person