Office Assistant I/Ii

Salary : $58,164.05 - $78,729.30 Annually
Location : Los Altos Community Center
Job Type: Full-Time Regular
Job Number: 202300049
Department: Parks & Recreation
Opening Date: 01/31/2024
Closing Date: 2/26/2024 11:59 PM Pacific
Bargaining Unit: LAMEA
Description
Discover the opportunity to be the organizational backbone of our Parks and Recreation team as an Office Assistant at our Maintenance Services Center!
Join us in creating a seamless and enjoyable experience for our City staff and surrounding community by applying your skills and passion to this integral role. Duties include but are not limited to: responding to phone calls, mail, email and in-person inquiries; addressing requests from the public, employees and other City departments; and working with contractors and vendors, and other organizations and agencies.
CLASS CHARACTERISTICS
Office Assistant I: Office Assistant I is the entry-level class of this clerical series. Initially under close supervision, incumbents learn office and City procedures. As experience is gained, there is greater independence of action within established guidelines. Incumbents normally advance to the Office Assistant II level after two years of successful experience at the Office Assistant I level, and demonstrating proficiency for performing Office Assistant II level work.
Office Assistant II: This is the journey-level class of this series, fully competent to perform a variety of clerical support duties. All positions are characterized by the availability of supervision in non-routine circumstances. Specific duties, including the amount of typing, will vary with the department or division to which assigned. May act as a lead over an Office Assistant I incumbent.
IDEAL CANDIDATE
Is highly professional, patient, respectful, and ethical; possesses excellent problem-solving skills and a can-do attitude. Communicates effectively and proactively both verbally and in writing. Enjoys working in a small town atmosphere with an engaged public, including merchants, property owners and residents.
Examples of Duties
Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job.

• Management of Memorial Bench Program.
• Management of Banner Program.
• Providing customer service to the public at Maintenance Service Center (MSC).
• Resource to maintenance staff for communication and access to city documents.
• Acts as receptionist and receives and screens visitors and telephone calls.
• Types correspondence, reports, forms, and specialized documents related to the functions of the department or division from drafts, notes, or brief instructions, using a computer.
• Provides telephone coverage, taking messages and directing calls to appropriate staff members or city departments.
• Provides public information and interprets departmental procedures for employees and the public.
• Establishes and maintains office files.
• Orders, maintains department supplies, and may occasionally drive vehicle to run errands for department.

Follow this hyperlink to view the full job description for Office Assistant I and Office Assistant II.
Minimum Qualifications
EDUCATION AND EXPERIENCE
Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be:
Office Assistant I:
Education:

• Equivalent to graduation from high school.

KNOWLEDGE OF:

• Basic office practices and procedures, including filing and the operation of standard office equipment, including computers and related software.
• Correct English usage, including spelling, grammar and punctuation.

SKILLS AND ABILITY TO:

• Developing and maintaining effective working relationships with those contacted in the course of work.
• Understanding and carrying out oral and written instructions.
• Maintaining accurate records and files.
• Making accurate arithmetic calculations.
• Performing detailed clerical work accurately.
• Operating a computer and using related software.
• Rapidly learn the specific procedures and terminology of the organization unit to which assigned.

Office Assistant II:
In addition to the minimum qualifications for Office Assistant I:
Experience:

• Two (2) years of general clerical or office assistance experience.

KNOWLEDGE OF:

• Business letter writing and the standard format for typed materials.
• Policies and procedures related to the department or division to which assigned.
• Basic business data processing principles.

SKILLS AND ABILITY TO:

• Organizing and maintaining office files.
• Composing routine correspondence from brief instructions.
• Using initiative and sound judgment within established guidelines.
• Prioritizing work and coordinating several activities.
• Communicating tactfully and effectively with the public, including interpreting and applying detailed rules and regulations.

Supplemental Information
EQUAL OPPORTUNITY EMPLOYER
The City of Los Altos is an equal opportunity employer and does not discriminate in employment on the basis of a person's race, religious creed, color, national origin, ancestry, mental or physical disability, medical condition, marital status, sex, age or sexual orientation. Candidates with a disability, which may require special assistance in any phase of the application or testing process, should advise the City of Los Altos upon submittal of application. Documentation of the need for accommodation must accompany the request.
LIMITATIONS AND DISCLAIMER
The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. All job requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other employees.
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01
Do you have a High School diploma or GED equivalent?

• Yes
• No

02
Please indicate your years of general clerical or office assistance work experience.

• No relevant experience
• 1-2 Years of Experience
• 2-3 Years of Experience
• 3-4 Years of Experience
• 4-5 Years of Experience
• 5+ Years of Experience

Required Question