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SalaryPosition Description
There are two (2) current openings in the Recreation Division of the Arts and Recreation Department. The City is also looking to establish an eligible list for future vacancies that can be used citywide.
Regional Government Services and its staff are conducting this recruitmenton behalf of the City of Walnut Creek.
The Position
THE IDEAL CANDIDATE WILL:
Be motivated by the opportunity to have a direct impact on the community.- Be a self-starter, flexible, reliable, and detail oriented with high standards for work product.
- Excel at working both within a team and independently.
- Thrive while working with and serving the needs of a diverse group of people, fostering an inclusive and welcoming environment for all.
- Excel at communicating and interacting with individuals of all ages and abilities.
- Readily adjust to the variety of needs of community members including but not limited to seniors, disabled individuals, adults, youth, and children participating in city programs.
- Provide clear and concise information about our programs and address inquiries with professionalism and empathy.
- Leverage technology effectively to streamline clerical tasks and support public participation in city programs.
- Ensure tasks are completed accurately and on time to support the success of city programs.
COMPETENCIES
Adaptability and Flexibility-Shifts gears comfortably.
Attention to Detail-Accomplishes tasks with thoroughness and accuracy
Communication-Effectively exchanges thoughts, opinions, and information verbally and in writing.
Customer Service-Maintains on-going internal and external customer relationships.
Inclusiveness-Respects and values working in a diverse environment.
Initiative-Assesses and initiates things independently.
Interpersonal Relations and Skills-Builds relationships based on mutual trust and respect.
Leverage Technology-Comfortably works with technology.
Reliability and Commitment-Shows commitment, dedication, and accountability in one's work, and follows through on all projects, goals, and aspects of one's work
Teamwork-Works collaboratively with others to achieve a goal.
Time Management and Organization-Plans and executes plans for projects, tasks, and processes in an efficient manner
About the City of Walnut Creek
Mission:
The City, working in partnership with the community, is committed to enhancing our quality of life by promoting:
- A positive environment where people can live, work, and play.
- A vibrant local economy to enhance and sustain long-term fiscal stability.
- A progressive workplace where dedicated employees can make a difference.
Vision:
A balanced community meeting tomorrow’s needs while protecting the quality and character that the city values today. The City strives to accomplish this by:
Enhancing the quality of community living, providing:
- A safe, attractive community
- Protected natural resources and quality neighborhoods
- Diverse cultural and recreational opportunities
- Desirable balance of opportunities for living, working, and playing
- Responsive and user-friendly City services
- Housing to meet diverse community needs
- Programs and services that meet community needs
- Safe streets and efficient transportation systems
- Reliable and effective infrastructure
- Citizens engaged in actively shaping the City’s collective future
Promoting a vibrant local economy, including:
- A spirit of partnership with the community
- A thriving, first-class and varied regional business center
- A safe, accessible, and attractive physical environment
Being an employer of choice by:
- Creating an exciting, fulfilling, and accountable work environment
- Supporting creativity, innovation, and risk taking
- Promoting learning and growth opportunities
- Attracting and retaining employees who are committed to excellence and service
- Actively recognizing and appreciating individual contributions
Values:
The City aspires to achieve their mission and vision by incorporating those values that help the community to realize their highest potential, emphasizing:
- Respect
- Integrity
- Excellence
- Teamwork
- Creativity
Representative Duties
Click here to view job description.
Qualifications Guidelines
- Graduation from high school, supplemented by secretarial or business coursework, and
- a minimum of one year of experience in general office support work; or
- any equivalent combination of education and experience that provides the knowledge, skills, and abilities listed below.
Special Requirements:
- Possession of, or ability to obtain prior to employment, a valid Class C California Driver’s License and a good driving record may be required for some assignments.
- Employee may be required to work on weekends and/or evenings.
Knowledge, Skills, and Abilities:
- Knowledge of business English, grammar, spelling, arithmetic, modern office practices, procedures, and equipment
- Knowledge of the procedures and services of the department to which assigned or the ability to acquire such knowledge during a reasonable period of training
- Knowledge of and the ability to effectively utilize computer applications and technology related to the work
- Skill in prioritizing own work and independently performing office support work in accordance with established procedures, practices, and schedules
- Skill in dealing courteously and effectively with the public and City staff and providing a high level of customer service
- Skill in communicating effectively in English both orally and in writing
- Skill in establishing and maintaining effective working relationships with others
- Skill in using tact, discretion, and good judgment in the handling of sensitive information
- Ability to type at a minimum corrected rate of forty-five (45) words per minute
Supplemental Information
Applications must be submitted on-line through this applicant tracking system. Materials must be complete and clearly indicate the candidate meets the minimum qualifications. Incomplete, late, emailed, and faxed applications are not accepted. Resumes are not considered in lieu of the required employment application.
Certificates, resumes, and/or cover letters must be uploaded with your application through this applicant tracking system.
All statements made on the application, resume, and supplemental materials are subject to verification. False statements may be cause for immediate disqualification, removal from eligibility list, or discharge from employment.
The deadline to apply is March 24, 2024, at 11:59 PM PST.
APPLICATION PROCESS AND SELECTION PROCEDURE:
Appraisal Process – (Pass/Fail) After the closing deadline, applications will be screened in relation to the criteria indicated in this announcement.
This process may also include various interviews and/or a skills assessment exam to rank applications, and to prepare a Qualified Candidate List.
Application – Minimum Qualification Assessment - (Pass/Fail) All completed applications and supplemental questionnaires will be reviewed and assessed for each applicant's ability to meet the minimum work experience, training, and education qualifications.
Online Skills Assessment – (Pass/Fail) An Online Skills Assessment will be used to evaluate candidates’ knowledge, skills, and abilities for the position. The Online Skills Assessment may evaluate these areas of knowledge and skills: computer skills, attention to detail, customer service, time management, and other job-related technical skills.
The Online Skills Assessment will be conducted via a video conference platform and is tentatively scheduled the week of April 12, 2024. Candidates who pass the Online Skills Assessment will be invited to participate in the next step of the Selection Process.
Remote Screen Interview Exam – (100%) Candidates who pass the Online Skills Assessment will be invited to a Remote Screen Interview Examination to evaluate training, experience, and other job-related qualifications for the position. The Remote Screen Interview will be conducted via a video conference platform and is tentatively scheduled for the week of April 24, 2024.
Successful candidates will be submitted to the City of Walnut Creek for further consideration.
All communication and notices will be sent via e-mail. Additional inquiries about the position may be directed to kharapan@rgs.ca.gov.
Neither Regional Government Services nor the City of Walnut Creek are responsible for failure of internet forms or email in submitting your application.
Candidates who may require special assistance in any phase of the application or selection process should advise Regional Government Services by emailing kharapan@rgs.ca.gov.
The City of Walnut Creek is an Equal Opportunity Employer.
The City of Walnut Creek provides a generous benefit package to employees in the General Employees Unit. A summary of key benefits for full-time and part-time employees is listed below. More information can be found on the benefit page of the City's website and in the Memorandum of Understanding between the City of Walnut Creek and the General Employees Unit.
Full-Time Employees:
Health Benefits – Choice of Kaiser or Blue Shield HMO or HDHP health insurance plans with generous City contribution.
Dental and Vision Plans – Family coverage fully paid by the City.
Life Insurance and Long Term Disability – Individual coverage fully paid by the City.
- or contributions required under AB340 California Public Employees' Pension Reform Act of 2013 (PEPRA)
401(a) Money Purchase Plan with annual City contribution of $1,200. Voluntary 457 Deferred Compensation plan. The City participates in the Medicare Program but does not participate in Social Security or the State Disability program.
Paid Leave and Holidays – General Leave accrues at the rate of 20 days the first year and progresses to 30 days at twenty-five years of service. There are twelve paid holidays per year.
Dependent Care and Medical Spending Accounts – Available to eligible employees on a voluntary basis.
Part-Time Employees:
Health Benefits – Choice of Kaiser HMO or Blue Shield HMO health insurance plans with a City contribution.
Retirement Program – CalPERS 2% at 60 retirement plan OR for new employees hired after 1/1/2013 the benefit formula applicable under AB340 California Public Employees' Pension Reform Act of 2013 (PEPRA). Employee contribution: 7%*.
- or contributions required under AB340 California Public Employees' Pension Reform Act of 2013 (PEPRA)
401(a) Money Purchase Plan with prorated City contribution. Voluntary 457 Deferred Compensation plan is available. The City participates in the Medicare Program but does not participate in Social Security or the State Disability program.
Paid Leave and Holidays – Prorated for part-time employees.
Dependent Care and Medical Spending Accounts – Available to eligible employees on a voluntary basis.
Additional Benefits – Employee Assistance Plan, Wellness Program, Commute Alternative Program and others.
