Office Assistant

Primary Duties & Responsibilities

• Attract new customers and guests through active marketing, excellent customer service, and adding value to the living experience of our residents
• Understand and apply your skills in Microsoft Office applications, and other web-based applications including email, financial systems, and Manage America property management system
• Community event planning
• Regular park inspections
• Ensures area adjacent to bathhouse is free from litter
• Understanding and assistance with the laws governing Residential Tenancies appropriate to the community
• Delivering of notice to tenants
• Filing, answering phones and scheduling appointments for sales/rentals
• Working extended hours at month-end for move ins/outs and rent collection
• Weeding, grass cutting, vacant site clean ups, garbage pickup
• Fill in for Community Manager when required
• Use resident relation and communication skills in keeping with the culture and values of Cove Communities
• Other assigned duties from the Community Manager

Required Skills/Abilities:

• Strong communication skills both written and verbal.
• Ability to prioritize with effective time management and organizational skills.
• Strongly demonstrates ability to multi-task in a fast-paced environment while maintaining a high level of accuracy and attention to detail.
• Some heavy lifting will be required, therefore applicant must have the ability to lift up to 50 lbs.
• Adaptable and resourceful self-starter with a positive, can-do attitude.

Education and Experience

• High school diploma or equivalent.
• At least one year of prior customer service experience.
• Experience in property management preferred.

Living Our Core Values

Our Core Values are a way of life, not just empty promises. We’re searching for Team Members who:

• Love what they do to make our guests’ dreams come true and shows it through delivering service excellence authentically.
• Continually raise the bar by investing in their own personal development and looking for innovative ways to exceed our guests’ expectations.
• Make every moment count, so our Team Members look forward to coming to work every day and our guests look forward to creating new memories on their return visits.
• Consistently do the right thing for our Team Members and guests by keeping promises and delivering on commitments, building trust along the way.
• Demonstrate kindness by following the ‘Golden Rule’, ensuring that Team Members and guests have a voice and feel valued.

About Cove Communities

Cove Communities is a well-capitalized, progressive real estate company that acquires manufactured housing communities and RV resorts in Canada and the US. The founders of the company have a track record of building and managing dynamic, fast-growing companies with exciting upward mobility and remuneration for those Team Members that propel results.