Office Administrator

Position Summary:

The Office Administrator is responsible for supporting Services and Program staff and leadership through a variety of functions that help ensure the effective day-to-day operations of the Career Training & Education Facility. This position is responsible for the reception and greeting of guests and participants, general office/administrative and facility support including data entry. The Administrative Assistant/Office Assistance provides exceptional customer service as the organization’s first and last impression for participants, visitors, and the community.

Day in the life: In a typical day, an Office Administrator can expect...

• Customer Service & Reception - Coordinate the day-to-day operations of the front desk and lobby area of the Career Training & Education Training Facility
• Administrative & Office Support - Responsible for a variety of office/administration duties that support operations for the assigned Services and Programs teams, staff and management.
• Data Entry - Enter data in a timely and accurate manner based on tracking and reporting needs.

Job Pay & Perks:

• Typical starting pay range: $18-21

• Goodwill-Easter Seals Minnesota prioritizes work-life balance. Many roles are hybrid, and we offer competitive pay, flexible hours, a variety of benefit options and an employee discount.
• Benefits: Generous paid time off (PTO) program, competitive medical, dental and vision plans, employer-paid life insurance, 401(k) plan with employer match, employee discount!
• Opportunities for career development and advancement

About You:

Required Knowledge & Skills:

• Strong verbal and written communication skills.
• Strong digital and computer literacy skills.
• Proficient in Microsoft products and platforms such as Outlook Calendar, Teams, OneDrive, Word, and Excel; and the ability to learn and use a variety of web-based platforms.
• Adaptive and open to change with flexibility within job.
• Ability to meet deadlines, prioritize demands, and solve problems creatively.
• Able to balance front desk reception and office administrative duties.
• Ability to work with individuals from diverse cultural, social, and economic backgrounds.
• Ability to work in a team environment.
• Strong customer service, problem-solving, and de-escalation skills.
• Knowledge of data privacy requirements and ability to maintain confidentiality of sensitive information.
• Must have the ability to work Mondays – Fridays from 7:30 a.m. – 4:00p.m.

Prior Experience & Education:

• 1-3 years of relevant experience required
• High school diploma or equivalent

About Us:

• Leadership recognizes the importance of varied backgrounds and racial diversity contributing to our organization’s goals and future. Read more about us here.
• Goodwill-Easter Seals Minnesota is a 501(c)3 nonprofit that offers job training and customized career support to eliminate barriers to work and independence.
• Proceeds from thrift retail, e-commerce, grants and financial contributions fund our nearly 20 customized services that help Minnesotans get equitable access to jobs, create stable careers and realize the power of work.
• Shopping and donating items divert over 65 million pounds from local landfills annually and have helped us connect people to jobs since 1919.

Goodwill-Easter Seals Minnesota (GESMN) is an Equal Opportunity Employer committed to creating a diverse workforce. GESMN will not discriminate against any employee or applicant based upon a person’s race, color, creed, religion, national origin, sex, marital status, disability, status with regard to public assistance, age, sexual or affectional orientation, gender identity, familial status, ancestry, local human rights commission activity, citizenship, genetic information, protected veteran or military status, or any other protected class.