Office Administrator

Job Summary

The Office Administrator serves as the first point of contact for SoundWorks & Security clients, visitors, vendors, and employees. This individual possesses strong organizational and interpersonal skills to effectively maintain the front desk, answer phones, and keep the office neat and well-stocked.

Work Hours: 7 am - 4 pm Monday through Thursday and 7 am - 1 pm on Fridays

Salary: $20-25 per hour (DOE)

About SoundWorks & Security

SoundWorks & Security is a full-service residential and commercial offering two divisions - security/fire and audio/video company serving all of Connecticut. Website: https://www.soundworksandsecurity.com/

Primary Job Duties

• Serve as the first point of contact in the office by greeting and directing clients and visitors
• Create a professional, welcoming environment for staff, clients, vendors, guests, and employees
• Book/confirm all jobs
• Maintain/update job list
• Maintain the scheduled work calendar
• Create service tickets
• Keep the customer contact information in Quickbooks current
• Receive and organize the parts
• Maintain records/schedule appointments for yearly maintenance
• Answer, screen, and route incoming phone calls to appropriate team members. Takes Messages and schedules appointments
• Perform administrative and clerical support tasks
• Perform basic filing and recordkeeping
• Maintain the office so it is organized, tidy, and well-stocked

Qualifications

• Minimum of three (3) years of experience working as an Office Admin or Assistant
• Effective verbal and written communication skills
• Friendly and professional demeanor both in person and on the phone
• Excellent organizational and problem-solving skills
• Strong skills in using Microsoft Office applications (particularly Outlook, Excel, Word, PowerPoint)
• Familiarity with QuickBooks is a plus
• Be detail-oriented, accurate, organized, and proficient in professional communications
• A strong sense of discretion and confidentiality
• Excellent critical thinking and troubleshooting skills