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Form of workNorthPoint Health & Wellness Center, a state-of-the-art multicultural, community-based medical and dental clinic is seeking a Case Management Assistant to join their team. The Case Management Assistant will work with primary care providers, clinic staff and other collaborative teams to assist in the identification basic needs, organize activities, and collaborate with other health care team members to coordinate and implement plans of care for patients. Case management activities will include services for women that are pregnant and/or have chronic conditions including their families in the effort of linking them with health and community services/partners that will promote self-management, improve health outcomes and reduce disparity.
Effective December 31, 2023, there will be a general salary adjustment of 2.5% to the minimum and maximum of the range.
Current Hennepin County employees who refer a candidate hired into an open competitive position may be eligible for a $500referral bonus.For more information visit employee referral program.
Location and hours:
Location and hours:
This position is located at the NorthPoint Health & Wellness Center at 2220 Plymouth Avenue North, Minneapolis, MN 55411. Work hours for this position will be Monday through Friday, from 8:30 a.m. - 5 p.m. Some Saturday shifts may be required from 8 a.m. - 12 p.m. on a rotating basis. Once clinic hours are extended there will be some evening shifts through 7 p.m. Based on current requirements hires must live in or relocate to Minnesota or Wisconsin.
About this position type:
This is a full-time, benefit earning position. This position is internally classified as Case Management Assistant.
Click here to view the job classification specification.
In this position, you will:
- Assess, plan, and coordinate patient care according to established clinic policies and procedures, objectives, performance improvement activities and safety, as well as environment and infection control standards.
- Manage the Hypertension Management Program, to include but not limited to referrals to the program, outreach to patients and scheduling to the group sessions; set up and breakdown of group sessions, managing patient flow during the session.
- Conduct outreach to patients with high blood pressure to ensure optimal care outcome and scheduling follow-up visits with their primary care provider.
- Facilitate collaboration between community health educational resources and the patients to meet the patients' health care needs.
- Identify clinic and community resources and coordinate appropriate referrals.
- Document and monitor patient care visits in EPIC, the electronic medical record.
- Maintain accurate records and ensures confidentiality of all data collected during health promotion and prevention services.
Need to have:
- One of the following:
- Two years or more of responsible, paid social service experience providing direct client service.
- A two-year human services certificate.
- Two years or more of college coursework in the behavioral sciences.
Nice to have:
- Ability to communicate fluently in Spanish and/or Hmong in addition to English, both verbally and in writing.
- Experience:
- Using computer programs such as EPIC to perform data entry where accuracy is essential.
- Working with multiple providers, staff and collaborative partners to improve the care to diverse and underserved people with a variety of cultural and language barriers.
- Knowledge of community resources and social services available to clients.
- Ability to:
- Work effectively and communicate with individuals from a variety of cultural and lifestyle backgrounds in a respectful and non-judgmental manner.
- Communicate effectively both in writing and verbally.
NorthPoint Health & Wellness Center sets a standard of excellence in providing culturally responsive, integrated, holistic primary health and social services that strengthens our community and the lives of the people we serve. We are leaders and partners in a shared vision of a healthy, environmentally safe, and economically stable, self-reliant community.
About Hennepin County:
Hennepin is the largest county government organization in Minnesota. Our employees work every day to improve the health, safety and quality of life for our residents and communities. All of our jobs align to one or more of our overarching goals -- that Hennepin County residents are healthy, protected and safe, self-reliant, assured due process, and mobile.
Our employees receive a combination of generous benefits and positive workplace culture not found at other organizations. This includes meaningful work that impacts our community, competitive pay, work-life balance, a variety of benefits and opportunities to grow. Learn more at The Bridge (login as Guest).
Hennepin County envisions an organization where our commitment to diversity and the reduction of disparities is fundamental in providing excellent service to our community.
Your future. Made here.
This posting may be used to fill current and future vacancies.
This position will have access to systems or other documentation that contains HIPAA data.
Invitations to interview will be based upon an assessment of education and experience. Final candidates may be required to complete a drug test that may include testing for cannabis and/or a criminal background check.
If you have any questions, please contact:
Invitations to interview will be based upon an assessment of education and experience. Final candidates may be required to complete a drug test that may include testing for cannabis and/or a criminal background check.
If you have any questions, please contact:
Talent Acquisition Division
Hennepin County Human Resources Department
HR.ServiceCenter@hennepin.us
612-348-7855
Employment Type: Full-timeHennepin County Human Resources Department
HR.ServiceCenter@hennepin.us
612-348-7855
