Address
Form of workThe Behavioral Health services area of Hennepin County Human Services is seeking a Case Management Assistant to work in the Behavioral Health Center. The walk-in center serves Hennepin County residents 18+ living with substance use disorders and/or mental health conditions. We offer a voluntary social service led response to meaningfully connect residents to services and supports that match their needs. The Behavioral Health Center is an alternative to unnecessary jail or hospital use for Hennepin County residents who have needs related to mental health or substance use.
Current Hennepin County employees who refer a candidate hired into an open competitive position may be eligible for a $500 referral bonus. For more information visit the employee referral program page.
Location and hours:
This position is on-site and located on the first floor at the Behavioral Health Center at 1800 Chicago Avenue in Minneapolis, MN 55404. Work hours for this position will be Wednesday, 9 a.m. - 5 p.m., and Saturday, and Sunday, from 11 a.m. - 7:30 p.m. About this position type:
This is a part-time, benefit earning position.
This position is internally classified as a Case Management Assistant.
Click here to view the job classification specification.
In this position, you will:
- Meet with residents to assess their needs, gather basic information, and explain services offered at the Behavioral Health Center.
- Connect residents to interdisciplinary team on site, coordinate referrals to existing care team, and refer to community resources as needed.
- Prepare and maintain case records, complete file clearances and documentation, and open intake and assessment workgroups in an online database.
- Track inventory of client supplies, snacks, and personal protective equipment, and assist in creation of tools for efficient workflow.
Need to have:
- One of the following:
- Two years or more of responsible, paid social service experience providing direct client service.
- A two-year human services certificate.
- Two years or more of college coursework in the behavioral sciences.
- Experience:
- Serving individuals living with substance use disorder and/or a mental health condition.
- Working in a health care setting, such as a clinic, hospital, or walk-in center.
- Effectively interacting with people from diverse backgrounds including efforts towards disparity reduction.
- Knowledge of:
- County and community resources for mental health, substance use disorder, social services, and basic needs.
- County and state record systems.
- Ability to:
- Function well in unpredictable and challenging situations calling for sensitivity, flexibility, resourcefulness, and independent judgment.
- Organize information and assist with maintaining an efficient daily workflow.
- Make sound, independent judgment.
- Work well in a group setting, be accountable to the team.
About the department:
Human Services delivers a variety of services to individuals or families that assist with basic needs or encourage client change around specific objectives. We work with individuals as well as systems and communities in order to develop policy and advocate for the people we serve. The people we serve and our communities are connected. By helping one, we help the other.
About Hennepin County:
Hennepin is the largest county government organization in Minnesota. Our employees work every day to improve the health, safety and quality of life for our residents and communities. All of our jobs align to one or more of our overarching goals -- that Hennepin County residents are healthy, protected and safe, self-reliant, assured due process, and mobile.
Our employees receive a combination of generous benefits and positive workplace culture not found at other organizations. This includes meaningful work that impacts our community, competitive pay, work-life balance, a variety of benefits and opportunities to grow. Learn more at The Bridge (login as a guest).
Hennepin County envisions an organization where our commitment to diversity and the reduction of disparities is fundamental in providing excellent service to our community.
Your future. Made here.
About Hennepin County:
Hennepin is the largest county government organization in Minnesota. Our employees work every day to improve the health, safety and quality of life for our residents and communities. All of our jobs align to one or more of our overarching goals -- that Hennepin County residents are healthy, protected and safe, self-reliant, assured due process, and mobile.
Our employees receive a combination of generous benefits and positive workplace culture not found at other organizations. This includes meaningful work that impacts our community, competitive pay, work-life balance, a variety of benefits and opportunities to grow. Learn more at The Bridge (login as a guest).
Hennepin County envisions an organization where our commitment to diversity and the reduction of disparities is fundamental in providing excellent service to our community.
Your future. Made here.
This posting may be used to fill current and future vacancies.
This position may have access to systems or other documentation that contains HIPAA data.
Invitations to interview will be based upon an assessment of education and experience. Final candidates may be required to complete a drug test that may include testing for cannabis and/or a criminal background check.
If you have any questions, please contact:
Hennepin County Human Resources Department
HR.ServiceCenter@hennepin.us
612-348-7855
Employment Type: Part-time (benefit earning)
