Night Auditor

Night Auditor

Duties:
- Perform night audit procedures to ensure the accurate and timely completion of financial transactions and reports.
- Verify the accuracy of guest accounts by reconciling charges and payments.
- Handle guest inquiries and resolve any issues or complaints in a professional and courteous manner.
- Assist with the check-in and check-out process, including greeting guests, processing payments, and issuing room keys.
- Maintain a clean and organized front desk area.
- Operate phone systems to answer incoming calls and direct them to the appropriate department or staff member.
- Collaborate with other hotel staff to ensure a smooth operation during the night shift.

Skills:
- Excellent customer service skills with a friendly and approachable demeanor.
- Strong attention to detail and accuracy in financial transactions.
- Ability to handle multiple tasks simultaneously in a fast-paced environment.
- Proficient in using computer systems, including hotel management software and Microsoft Office Suite.
- Effective communication skills, both verbal and written.
- Ability to work independently with minimal supervision.

Join our team as a Night Auditor and contribute to providing exceptional guest experiences at our hotel. As a Night Auditor, you will play a crucial role in ensuring the smooth operation of the front desk during the night shift. Your attention to detail, excellent customer service skills, and ability to handle financial transactions accurately will be key to your success in this role.

In this position, you will be responsible for performing night audit procedures, including reconciling guest accounts, handling inquiries and complaints, and assisting with the check-in/check-out process. Additionally, you will operate phone systems to answer incoming calls and direct them to the appropriate department or staff member.

To excel in this role, you should have excellent customer service skills with a friendly demeanor. Attention to detail is essential for accurately reconciling guest accounts. You should also be able to handle multiple tasks simultaneously in a fast-paced environment.

Proficiency in using computer systems, including hotel management software and Microsoft Office Suite, is required. Effective communication skills, both verbal and written, are also important for interacting with guests and collaborating with other hotel staff.

If you are a motivated individual with a passion for providing exceptional guest service, we invite you to apply for the Night Auditor position. Join our team and contribute to creating memorable experiences for our guests.

Please note that this is a night shift position.

Job Types: Full-time, Part-time

Pay: From $15.00 per hour

Benefits:

• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• Evening shift
• Night shift

Work setting:

• In-person
• Resort

Experience:

• Hotel experience: 1 year (Preferred)

Work Location: In person