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SalaryOur award-winning property is looking for a Night Auditor who loves working with people, possesses a strong commitment to customer satisfaction, and has hotel experience! We provide the tools and training to bolster your hospitality career goals. If you are seeking an overnight position with a team of true professionals, apply today!
Compensation:$22 hourly
Responsibilities:- Process additional administrative, bookkeeping. and accounting procedures as required
- Ensure all guests feel they are having an exceptional experience at the property
- Produce and distribute daily weekly, and monthly reports to hotel management, department heads, and general manager
- Verify, audit, and reconcile all financial records such as room charges, cash drawer activity, credit card transactions, final bill preparation, room charges, and occupancy percentages
- Respond to inquiries, process reservations and check-ins, delegate housekeeping, security, and service requests, resolve guest complaints, and other front office duties as required
- Overnight shift; requires flexible hours
- Must be computer proficient; experience with accounting or reservation software is a bonus
- Front desk clerk duties, guest services, Night Auditor or previous hospitality experience is preferred but not required
- Great communications. and excellent customer service skills are required
Knoxville's Premier Hotel. The Crowne Plaza Knoxville has consistently ranked in the top 10 of all Crowne Plazas in the Americas. Our newly renovated hotel boasts 195 well-appointed rooms and 15,000 sq ft of meeting space. We offer top amenities including our renowned Mahogany's Restaurant, The Library Bar, On and Off-Site Catering, and a two-story fitness facility. With our central location, our guests are only steps away from all that Downtown Knoxville has to offer.
