What You'll Do
* A Night Auditor will assist guests efficiently, courteously, and professionally in all Front Desk related functions
* Provide excellent guest service
* Balance all hotel and restaurant transactions daily, including credit cards, cash, and change funds
* Consistently follow all credit, cash-handling, and accounting procedures
* Run various audits and reports and record all revenues and statistics accurately
* Read, analyze, interpret, and effectively explain items such as common reports, guest folios and emergency procedures
* Maintain privacy and confidentiality of all guest and hotel information
* Effectively respond to and resolve guest concerns or complaints
* Respond to emergency situations
* Perform other duties as assigned
What You'll Bring
* A Night Auditor will have a passion for customer service
* Ability to work independently while supporting hotel operations
* Strong attention to detail and organization skills
* Previous hospitality experience is preferred, but not required
* A willingness to work nights, weekends, and holidays as necessary
* The ability to lift, carry, or otherwise move up to 10 lbs. regularly and the ability to stand for long periods of time
Other Information
* DailyPay option
* Day 1 Medical, Dental and Vision insurance
* Vacation/Paid Time Off (PTO) with rollover
* Complimentary wellness tools
* Unlimited referral bonuses
* 401(k) with company match
* Hostcare Resources healthcare concierge
* Leadership development
* Tuition reimbursement
* Discounts on hotel rooms, dining, and other travel/entertainment experiences
* Multiple hotels in each market = more opportunities
White Lodging is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all associates.
Location Code: 4114
Important Notes
Hourly
Job Type: Part-time
Pay: From $16.65 per hour
Benefits:
- Employee assistance program
- Employee discount
- Flexible schedule
- Paid time off
- Referral program
Schedule:
- 8 hour shift
- Overnight shift
- Weekends as needed
Work setting:
- In-person
Ability to Relocate:
- Louisville, KY 40202: Relocate before starting work (Required)
Work Location: In person