Network Engineer

Scope Of The Project
This individual will focus on daily operations consisting of but not limited to: Maintaining, Monitoring And Troubleshooting Of All Backup Infrastructure Software/Hardware.

• This individual will also help to secure and maintain backup software/hardware configurations in accordance to agency policies and procedures.

This individual has 24/7 on-call responsibilities shared with the group.

• This individual must be able to transfer knowledge of developed processes to existing team.

We will look to this individual to document recommendations on improvements.

• Documentation could involve procedural documents, training documents, and user guides.
• This individual will need to work with various application and infrastructure groups to understand data requirements for each area of the organization.

Under general supervision, the contractor will serve as an engineer reporting directly to a functional manager.

• Contractor will be a team member that ensures the stability and integrity of data, and server services through monitoring, maintenance, support, and optimization of all server infrastructure.
• This individual has 24/7 on-call responsibilities shared with the group.

Daily Duties / Responsibilities:

Non-Technical:
- Effectively interact and communicate with peer to Director-level IT professionals.
- Provide feedback to team regarding product issues, enhancements, and new features.
- Must have initiative, drive and be a self-starter.
- Ability to ask pertinent questions of others.
- Proactively seek to identify, communicate, and implement process related improvements.
- Effectively manage multiple tasks and activities concurrently and able to provide periodic status updates to key stakeholders
- Collaborate extensively with peers and management to resolve client issues while actively contributing to a growing knowledge network that improves the effectiveness of our team and the information available to our clients.
- Prioritize numerous issues of varying severity, and effectively manage the resolution of all issues within accepted service levels. This includes ownership of the data entered into the Helpdesk system and appropriately updating both client and appropriate employees of status of all issues on a timely basis.
- Good customer skills, be attentive to detail, and responsive to customer tickets.

Technical:
- Troubleshoot and recommend technical solutions for customer issues related to backup configuration and recovery.
- Maintain familiarity with current computer and network products
- Adhere to corporate information security guidelines and promote information security among coworkers
- Performs other duties and special projects as assigned.
- Configure, optimize, and maintain backup hardware/software.
- Assist in troubleshooting of backup failures, alerts, and outages.
- Review overall health and configuration of backup infrastructure.
- Participate in team discussions and provide feedback for any suggested improvements or processes.

Required Skills (Rank In Order Of Importance):

• Backup fundamentals and terminology
• Backup infrastructure configuration and maintenance
• Software and tools used for managing backups
• Vulnerability analysis and remediation methods
• Security policy and procedures

Preferred Skills (Rank In Order Of Importance):

• Veeam availability suite (Veeam backup & replication, Veeam One, Veeam Enterprise Manager)
• Windows Server 2016-2022
• Windows Failover Cluster Manager
• Windows File Server Resource Manager
• Windows PowerShell Scripting
• Linux OS
• VMWare VShpere VM Management
• Network fundamentals
• Basic Active Directory Administration
• Hyperconverged Infrastructure (HCI)

Required Education/Certifications:

• A bachelor’s degree in information technology systems, computer science, or related field and four years of experience in information technology systems or related area.

Preferred Education/Certifications:

• Multiple Industry Certifications in field.

Job Types: Full-time, Contract

Pay: $70.00 - $80.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Education:

• Bachelor's (Required)

Experience:

• Veeam: 6 years (Required)
• Backup fundamentals and terminology: 8 years (Required)
• Vulnerability: 10 years (Required)
• PowerShell: 7 years (Required)
• Active Directory: 9 years (Required)

License/Certification:

• Any (Required)

Ability to Relocate:

• Columbia, SC 29210: Relocate before starting work (Required)

Work Location: In person