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Bargaining Unit: Local 21 - Supervisory Management
We are excited to announce that Contra Costa County is seeking to fill three (3) Network Administrator I vacancies. One (1) position is in the Department of Information Technology and two (2) positions are in Health Services.
Why join the Contra Costa County Department of Information Technology?
The Department of Information Technology (DoIT) is at the forefront of driving technological excellence and innovation throughout the County. Our mission is to provide essential technology services that power a wide array of IT initiatives, ensuring seamless networking, robust communications, enhanced security, efficient hardware support, and streamlined application services. Dedicated to serving the needs of our community, DoIT plays a crucial role in empowering the County to achieve its goals through strategic technology implementation.
As a Network Administrator I within the Department of Information Technology, you will play a pivotal role in supporting the Apple device ecosystem and assisting end users, including elected officials, who work in a fast-paced environment. Your responsibilities will include administering, monitoring, and maintaining systems specific to Apple devices, contributing to the implementation of innovative IT infrastructure projects, and collaborating with cross-functional teams to enhance overall efficiency and security within this specialized environment. Your expertise and dedication will directly contribute to the success of our department's mission and the County's technological advancement.
What you will typically be responsible for when assigned to DoIT:
Contra Costa Health Services includes a Health Plan, Public Health, Hazardous Materials, Environmental Health, Housing Homeless and Health, Regional Medical Center, Behavioral Health, Emergency Management Services and a full complement of ambulatory care sites including school-based services. The Contra Costa Health Department has two (2) excellent career opportunities for Network Administrator I positions assigned primarily to the Health Services Information Technology (HSIT) division located in either Concord or Martinez, CA.
What you will typically be responsible for when assigned to Health Services Department:
Both departments are looking for someone who is:
To read the complete job description, please visit the website, www.cccounty.us/hr.
The eligible list established from this recruitment may remain in effect for six (6) months.
Other departments throughout the County may use the eligible list from this recruitment to fill future vacancies.
We are excited to announce that Contra Costa County is seeking to fill three (3) Network Administrator I vacancies. One (1) position is in the Department of Information Technology and two (2) positions are in Health Services.
Why join the Contra Costa County Department of Information Technology?
The Department of Information Technology (DoIT) is at the forefront of driving technological excellence and innovation throughout the County. Our mission is to provide essential technology services that power a wide array of IT initiatives, ensuring seamless networking, robust communications, enhanced security, efficient hardware support, and streamlined application services. Dedicated to serving the needs of our community, DoIT plays a crucial role in empowering the County to achieve its goals through strategic technology implementation.
As a Network Administrator I within the Department of Information Technology, you will play a pivotal role in supporting the Apple device ecosystem and assisting end users, including elected officials, who work in a fast-paced environment. Your responsibilities will include administering, monitoring, and maintaining systems specific to Apple devices, contributing to the implementation of innovative IT infrastructure projects, and collaborating with cross-functional teams to enhance overall efficiency and security within this specialized environment. Your expertise and dedication will directly contribute to the success of our department's mission and the County's technological advancement.
What you will typically be responsible for when assigned to DoIT:
- Apple Device Support: Provide technical assistance to Apple users, ensuring smooth operations
- Administer MDM Components: Installation, upgrades, troubleshooting, maintenance, and vendor coordination
- Maintain Data Security: Enforce security protocols to safeguard sensitive information
- Documentation: Configurations, incidents, and solutions to ensure effective IT management and troubleshooting
Contra Costa Health Services includes a Health Plan, Public Health, Hazardous Materials, Environmental Health, Housing Homeless and Health, Regional Medical Center, Behavioral Health, Emergency Management Services and a full complement of ambulatory care sites including school-based services. The Contra Costa Health Department has two (2) excellent career opportunities for Network Administrator I positions assigned primarily to the Health Services Information Technology (HSIT) division located in either Concord or Martinez, CA.
What you will typically be responsible for when assigned to Health Services Department:
- You will be responsible for systems in our data centers including servers, storage, backups, virtualization platforms, and provide servers for our customers
- You will deploy virtual desktop infrastructure systems as part of a team
- You will work directly with end users, supervisors, and key stakeholders
- You will use Microsoft System Center Configuration Manager to manage system updates and software installations
Both departments are looking for someone who is:
- Flexible: Adapts adeptly to changing tech landscapes
- Collaborative: Openly and effectively collaborates with the team
- Analytical: Demonstrates strong problem-solving skills for swift resolutions
- Dedicated: Commits to ensuring seamless system performance
- Articulate: Able to communicate clearly and professionally both verbally and in writing
- Customer Focused: Demonstrates empathy in handling customer needs
- Dedicated: Shows initiative and follow through
- Critical System Enhancement: Play a pivotal role in elevating essential IT infrastructure, supporting public services
- Skill Growth: Opportunities for continuous learning and professional development
- Collaborative Environment: Work with a supportive team that values knowledge-sharing
- Multi-Site Coordination: Overseeing IT systems across multiple locations, ensuring uniformity and efficiency
- Tech Advancement: Navigating rapid technology changes to maintain up-to-date systems
- Security-Accessibility Balance: Safeguarding public-facing systems while ensuring user-friendly access
- Schedule: You may be required to work after regular business hours
- Adaptability - Responding positively to change & modifying behavior as the situation requires
- Critical Thinking - Analytically & logically evaluating information, propositions & claims
- Analyzing & Interpreting Data - Drawing meaning & conclusions from quantitative or qualitative data
- Professional & Technical Expertise - Applying technical subject matter to the job
- Customer Focus - Attending to the needs & expectations of customers
- Project Management - Ensuring that projects are on-time, on-budget & achieve their objectives
- Oral Communication - Engaging effectively in dialogue
- Writing - Communicating effectively in writing
- Building & Maintaining Relationships - Establishing rapport & maintaining mutually productive relationships
To read the complete job description, please visit the website, www.cccounty.us/hr.
The eligible list established from this recruitment may remain in effect for six (6) months.
Other departments throughout the County may use the eligible list from this recruitment to fill future vacancies.
Minimum Qualifications
Education: Possession of a Bachelor's degree from an accredited college or university with a major in computer science, information processing or a closely related field.
Experience: Three (3) years of full-time or its equivalent experience in designing, installing, and helping to maintain complex multi-site Network Server Operating Systems, Systems administration including storage, virtualization and cloud.
Substitution: Additional qualifying experience may be substituted for the required education on a year-for-year basis up to a maximum of four years.
Desirable qualifications when assigned to DoIT:
- Apple Device Support: Deep understanding of Apple device ecosystem
- JAMF PRO Experience: Knowledge of JAMF PRO MDM platform and operations
- Cloud Expertise: Proficiency in AWS, Azure, or other cloud technologies
- Certifications in the areas we are hiring for iGel, Citrix, Windows, SCCM, VMware
- Experience supporting end users
- Experience configuring and supporting Windows servers as desktop platforms
Selection Process
- Application Filing: All applicants must apply online at https://www.governmentjobs.com/careers/contracosta and submit the information as indicated on the job announcement by the final filing date.
- Application Evaluation: Depending on the number of applications received, an Application Evaluation Board may be convened to evaluate and select the best-qualified candidates for invitation to the next phase of the examination.
- Training and Experience Evaluation: Consists of an evaluation of each candidate's relevant education, training and/or experience as presented on the application and supplemental questionnaire. (Weighted 100%)
For recruitment-specific questions, please contact Carol Berger at carol.berger@hrd.cccounty.us. For any technical issues, please contact the GovernmentJobs’ applicant support team for assistance at +1 855-524-5627.
CONVICTION HISTORY
After you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with Contra Costa County. If you accept a conditional job offer, the Human Resources department will contact you to schedule a fingerprinting appointment.
DISASTER SERVICE WORKER
All Contra Costa County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.
EQUAL EMPLOYMENT OPPORTUNITY
It is the policy of Contra Costa County to consider all applicants for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition, genetic information, military or veteran status, or other protected category under the law.
