Network Administrator

Job Description

Description

SAIC has an immediate opening for a Network Administrator to join our RITS contract in support of the Network & Monitoring Services technology area in the USACE OCIO/G-6 environment, IAW DoD, Army, and USACE O-CIO G6 policies and procedures. 

To be successful in this role, a candidate will exercise good judgement, communications, and technical acumen while answering emergency calls in support of Senior Leaders, major incidents, and natural disasters. This role will be part of a network operations team responsible for ensuring the smooth operation of an IT enterprise with a large user base by monitoring for and escalating critical issues. This role will act as the after-hours point of contact for all incidents listed above while responding in a quick and timely manner according to USACE priorities & procedures.  

Job Duties: 
•    This is a night shift role supporting (10pm  - 6am EST)
•    Respond to and escalate emergent / critical incidents such as Senior Leader requirements, major incidents, and natural disasters during an overnight shift.
•    Exercise good judgement to cross reference the emergent incident with approved event types and action applicable teams to quickly resolve issues & outages.
•    Engage stakeholders from internal and external teams as required by USACE procedures to apply sound solutions, and verify the solution satisfies requirements.
•    Interact with Senior Leaders and contract level leadership during incidents while demonstrating a calm demeanor and superior communications skills.
•    Create, update, and maintain high priority support tickets by engaging stakeholders across multiple engineering disciplines to solution issues quickly.
•    Daily use of monitoring & service delivery tools including but not limited to; SOI, DX/OI, SCOM, Spectrum, and ServiceNow. 
•    Monitor and engage critical alerts in accordance with documentation. 

Qualifications

Required Education and Experience:

• Bachelors and five (5) years of experience; four (4) years of experience in lieu of degree

Required Certifications: 

• Security+ (or other IATII equivalent IAW 8570/8140 requirements)

Required Security Clearance: 

• Must have an active secret clearance

Required Skills: 

• Experience monitoring networks and responding to major/critical enterprise, time-sensitive issues.
• Experience interacting with senior customers on outage bridges or other relevant live forums.
• Demonstrated understanding of network management protocols (CDP, FTP, TFTP, SNMP) and secuirty protocols (RDP, SSH, HTTPS, AAA, IPSec)
• Demonstrated proficiency in network troubleshooting to define issues, respond to break/fix actions, and maintain/troubleshoot enterprise level issues.
• Experience with DoD network environments

Target salary range: $75,001 - $100,000. The estimate displayed represents the typical salary range for this position based on experience and other factors.

SAIC accepts applications on an ongoing basis and there is no deadline.
Covid Policy: SAIC does not require COVID-19 vaccinations or boosters. Customer site vaccination requirements must be followed when work is performed at a customer site.

Overview

SAIC® is a premier Fortune 500® technology integrator focused on advancing the power of technology and innovation to serve and protect our world. Our robust portfolio of offerings across the defense, space, civilian and intelligence markets includes secure high-end solutions in mission IT, enterprise IT, engineering services and professional services. We integrate emerging technology, rapidly and securely, into mission critical operations that modernize and enable critical national imperatives.
We are approximately 24,000 strong; driven by mission, united by purpose, and inspired by opportunities. SAIC is an Equal Opportunity Employer, fostering a culture of diversity, equity and inclusion, which is core to our values and important to attract and retain exceptional talent. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $7.4 billion. For more information, visit saic.com. For ongoing news, please visit our newsroom.