Network Administrator

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Salary: Grade 15 ($60,860.00 - $108,378.00)

Shift: Monday through Friday 8:00 AM - 5:00 PM

Location: Harrisburg, PA. Hybrid work schedule

Department: Enterprise Infrastructure Services

Responsible for the installation, customization, security compliance, maintenance and monitoring of the local, wide area and Cloud Based network equipment, support and monitoring. This position performs at a moderate level of complexity with a high level of proficiency under general supervision. This position is primarily focused on Cisco routers and switches, Check Point Firewalls, however other vendor network equipment and technologies are used to support and enhance the network environment.  This role requires a strong foundation and knowledge in the Cisco and Check Point portfolio is required. This position performs at a moderate level of complexity with a high level of proficiency under general supervision.

Primary Duties and Responsibilities 

Installation and configuration of the LAN/WAN equipment/networks

• Assist in the planning, installation, customization and upgrades of the local and wide area network hardware and software to ensure optimal deployment of resources.
• Help to secure networks by developing network access, monitoring and control while maintaining documentation.
• Assist in the correction of network problems as reported or discovered in the local and wide area networks.
• Assist in the installation, customization and software upgrades of the F5 Load Balancers.
• Assist in the administration of Check Point Firewall configurations and troubleshooting.
• Maintain the latest security patches and remediate vulnerabilities according to ESO guidelines.
• Adhere to the ESO ATO program guidelines and maintain network uptime.

Strategic Agility

• Consistently evaluate the infrastructure and applications to determine upgrade pathways and implementation.
• Conduct research on the latest software/technology and make necessary upgrade recommendations to management.

Project Management & Communication

• Maintain Data Center Network and Security Infrastructure.
• Manage, configure and monitor highly complex network configurations/changes, upgrades and security tasks as they relate to the network infrastructure.
• Collaboration with other (IT) personnel within the department units, functional users and vendors during project assigned tasks and upgrades.
• Help to scope, plan and prioritizes multiple projects.
• Participate in the annual planning, installation and customization of the Disaster Recovery Network during testing or actual recovery.

Other Duties and Responsibilities

• Remain current with industry standards and best practices as they apply to the infrastructure.
• May sit on/or participate in industry specific user groups/or committees.
• Attend vendor specific conferences and forums to be current and career social with peers across the industry.
• Comply with the Agency's enterprise security and privacy policies and departmental procedures.
• Other duties as assigned.

Essential Duties and Responsibilities

Physical Requirements and Work Environment

• This position requires being available 24x7x365 via phone and responding to calls within the agreed upon timeframe set within PHEAA's standards and having internet connectivity from home using a PHEAA supplied laptop and VPN connection.
• Flexibility for occasional off-site travel required.