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SalaryPosted Date: Feb 23 2024
Are you looking to expand your expertise in manufacturing systems in a global environment that allows you to keep pace with the speed of change? At GSK, we are transforming how new technologies are used to improve performance across the organization.
As a Distribution Planning Manager, you will be responsible for Supporting the outbound movement process of Vaccines orders from the North America Regional Distribution Center (NARDC) to the US and Canada.
This role will provide YOU the opportunity to lead key activities to progress YOUR career. These responsibilities include some of the following:
Perform outbound movement process of vaccines from warehouse (NARDC) to the country of destination including but not limited to Cold Chain Documentation tracking, LSP Booking, Dispatch Coordination, Invoicing / Special Documentation (Re-Export Certification / Certificate of Origin)
Customer support (Receive claims & complaints, communication with clients)
Support maintenance of relevant local process documentation (LSP Oversight, SOP revision, support on DRAs (Distribution Risk Assessment), Support on SLAs, Continuous Improvement Initiatives).
Additionally, this role specifically focuses on the transportation and coordination of shipments between the Marietta manufacturing site and Manchester, PA (NARDC) facilities, as well outbound shipments to Knoxville.
Order and delivery processing in the ERP system, including outbound delivery and shipment creation.
Perform billing and invoicing process.
Follow up order preparation (pick and pack process) and oversight with the LSP to ensure correct and on time goods issue.
Prepare shipment schedule and dispatch coordination, coordinating between the LSPs ensuring agreed shipment dates are met.
Coordinate Booking with Transport LSPs.
Gather all shipment documentation (Invoice, Packing List, Transport Documentation, AWB, BL, Certificates, etc.) and share documents with customer upon shipment of products.
Follow up dispatches until arrival to destination.
Issue reports regarding order processing, status or dispatched orders as required.
Establish and maintain a communication channel with the Global Vaccine teams (Global Customer Service, Vaccines Distribution Planning, etc.)
Perform Master Distribution Schedule meetings.
Support the issuance of credit and debit notes.
Support the complaints management process and assist in the investigations assigned to the NARDC.
Support the return process for Vaccines from transit or destination country back to NARDC or from the NARDC to the Global Distribution Center.
Monitor LSP performance and monthly review of agreed KPIs and escalate any performance issue to CS Manager.
Work closely with NARDC personnel and LSP to ensure continuous supply of vaccines in compliance with regulatory and GSK QMS vaccines quality requirements.
Support the draft and future revisions of the NARDC SOPs and local documentation ensuring compliance with GSK vaccine processes and requirements.
Support in change controls, deviations, and CAPAs related to NARDC operations.
Collaborate and align on best practices with other GSK distribution centers.
Backup activities as Customer Service Analyst.
Why you?
Basic Qualifications:
We are looking for professionals with these required skills to achieve our goals:
- Bachelor’s degree
- 3+ years of experience in distribution operations and supply chain management
- 1+ years SAP software experience
- 2+ years of experience in logistics related roles.
Preferred Qualifications:
If you have the following characteristics, it would be a plus:
- Ability to quickly diagnose, track and analyze system issues.
- Experience with performance monitoring in a Good Manufacturing Practices (GMP) environment.
- Excellent verbal and written communications skills
- Analytical thinking
- Planning and organizational skills
- Customer focused.
- Sense of urgency
- Continuous improvement
- Good communication skills
- Teamwork
- Experience in export process and customer service, desirable.
Why GSK?
Our values and expectations are at the heart of everything we do and form an important part of our culture.
These includePatient focus, Transparency, Respect, Integrity along with Courage, Accountability, Development, and Teamwork. As GSK focuses on our values and expectations and a culture of innovation, performance, and trust, the successful candidate will demonstrate the following capabilities:
- Operating at pace and agile decision-making – using evidence and applying judgement to balance pace, rigor and risk.
- Committed to delivering high quality results, overcoming challenges, focusing on what matters, execution.
- Continuously looking for opportunities to learn, build skills and share learning.
- Sustaining energy and well-being.
- Building strong relationships and collaboration, honest and open conversations.
- Budgeting and cost-consciousness.
#LI-GSK
#Globalsupplychain
Please visit GSK US Benefits Summary to learn more about the comprehensive benefits program GSK offers US employees.
Why Us?
GSK is a global biopharma company with a special purpose – to unite science, technology and talent to get ahead of disease together – so we can positively impact the health of billions of people and deliver stronger, more sustainable shareholder returns – as an organization where people can thrive. Getting ahead means preventing disease as well as treating it, and we aim to positively impact the health of 2.5 billion people by the end of 2030.
Our success absolutely depends on our people. While getting ahead of disease together is about our ambition for patients and shareholders, it’s also about making GSK a place where people can thrive. We want GSK to be a workplace where everyone can feel a sense of belonging and thrive as set out in our Equal and Inclusive Treatment of Employees policy. We’re committed to being more proactive at all levels so that our workforce reflects the communities we work and hire in, and our GSK leadership reflects our GSK workforce.
If you require an accommodation or other assistance to apply for a job at GSK, please contact the GSK Service Centre at 1-877-694-7547 (US Toll Free) or +1 801 567 5155 (outside US).
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