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Form of workAt CCMSI, we look for the best and brightest talent to join our team of professionals. As a leading Third Party Administrator in self-insurance services, we are united by a common purpose of delivering exceptional service to our clients. As an Employee-Owned Company, we focus on developing our staff through structured career development programs, rewarding and recognizing individual and team efforts. Certified as a Great Place To Work, our employee satisfaction and retention ranks in the 95th percentile.
Reasons you should consider a career with CCMSI:
- Culture: Our Core Values are embedded into our culture of how we treat our employees as a valued partner-with integrity, passion and enthusiasm.
- Career development: CCMSI offers robust internships and internal training programs for advancement within our organization.
- Benefits: Not only do our benefits include 4 weeks paid time off in your first year, plus 10 paid holidays, but they also include Medical, Dental, Vision, Life Insurance, Critical Illness, Short and Long Term Disability, 401K, and ESOP.
- Work Environment: We believe in providing an environment where employees enjoy coming to work every day, are provided the resources needed to perform their job and claims staff are assigned manageable caseloads.
The General Liability / Auto Claim Adjuster is responsible for the investigation and adjustment of assigned multi-line liability claims. This position may serve as an advanced training position for future promotions. Accountable for the quality of claim services as perceived by CCMSI clients and within our corporate claim standards.
Key Responsibilities:
- Experience with General Liability, auto liability with property damage and/or bodily injury is beneficial.
- This desk handles regional claims, mostly in the midwest. TX and/or FL licenses preferred.
- Litigation handling experience is preferred.
- Investigate and adjust multi-line liability claims following established claims handling procedures and CCMSI guidelines.
- Review medical, legal, and miscellaneous invoices for reasonableness and relevance to ongoing liability claims. Negotiate disputed bills for resolution.
- Authorize and make payments of multi-line liability claims using a claim payment program within industry standards and settlement authority.
- Negotiate settlements with claimants and attorneys in accordance with client's authorization.
- Assist in the selection and supervision of defense attorneys.
- Assess and monitor subrogation claims for resolution.
- Prepare reports detailing claims, payments, and reserves.
- Provide reports and monitor files, as required by excess insurers.
- Ensure compliance with Service Commitments established by the team.
- Deliver quality claim service to clients.
- Perform other duties as assigned.
Requirements:
- Excellent oral and written communication skills.
- Self-starter with strong organizational abilities.
- Ability to coordinate and prioritize tasks.
- Flexibility, initiative, and the ability to work with a minimum of direct supervision.
- Discretion and confidentiality are required.
- Ability to work as a team member in a rapidly changing environment.
- Reliable, predictable attendance within client service hours.
- Responsive to internal and external client needs.
- Ability to clearly communicate verbally and/or in writing both internally and externally.
Education and/or Experience
3+ years of liability claim experience or insurance-related experience is preferred.
Computer Skills
Proficient with Microsoft Office programs.
Certificates, Licenses, Registrations
TX Adjusters license is preferred
CORE VALUES & PRINCIPLES
Responsible for upholding the CCMSI Core Values & Principles which include: performing with integrity; passionately focus on client service; embracing a client-centered vision; maintaining contagious enthusiasm for our clients; searching for the best ideas; looking upon change as an opportunity; insisting upon excellence; creating an atmosphere of excitement, informality and trust; focusing on the situation, issue, or behavior, not the person; maintaining the self-confidence and self-esteem of others; maintaining constructive relationships; taking the initiative to make things better; and leading by example.
CCMSI is an Affirmative Action / Equal Employment Opportunity employer offering an excellent benefit package including Medical, Dental, Prescription Drug, Vision, Flexible Spending, Life, ESOP and 401K.
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