Mechanical Claims Adjuster

AAGI is the industry leader in developing, marketing and administering vehicle service contracts and other automotive aftermarket products. Serving agents, dealers and drivers in the United States, all of our superior products are backed by long-term relationships with "A" rated insurers.

AAGI, an industry leader in developing, marketing and administering vehicle service contracts and other automotive aftermarket products seeks a full time Mechanical Claim Adjuster. Our leadership team has a diverse background in the automotive, administrative and insurance industries; our support team is committed to providing personalized, responsive service, with integrity, accountability and commitment to our partners.

Job Responsibilities:

· Handle a high volume of claim traffic from repair facilities for claim authorization

· Verify Service Contract coverage and validate repair being performed

· Verify part and labor charges as requested by the repair facility

· Negotiate fair claim prices with repair facilities

· Liaison with supplies and independent inspectors to determine damages and best price for repairs

· Enter concise notes into SCS system

· Review, compare and attach repair orders, sublet bills, rental, towing, roadside assistance, and inspection reports, reconciling to the authorized claim amount in the SCS system

· Authorize payments of adjudicated claims by check or virtual credit card,

· Assist with other duties as directed

Qualifications:

· High school diploma/GED or equivalent experience

· Minimum one to three years’ experience in customer service support role

· Exceptional customer service skills

· Experience in dealerships or repair facility

· Knowledgeable in computers

· Excellent record keeping and organization skills

· Ability to take initiative

· Excellent verbal and written communication skills

· Ability to work independently and within a team environment

Job Type: Full-time

Pay: From $50,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Vision insurance

Schedule:

• 8 hour shift

Experience:

• Auto estimating: 2 years (Required)

License/Certification:

• Driver's License (Preferred)

Work Location: Hybrid remote in Schaumburg, IL 60173