Address
Form of workPosition Title: Micro-Kitchen Manager
Pay 11
Reports To: Director of Operations
Salary: $65,000-$73,000
Other Forms of Compensation:Stipend + Comprehensive Benefits Package
Become part of Restaurant Associates, the industry’s leading provider of dining and event catering for some of the nation's most prestigious museums, performing arts centers and corporations! Voted Glassdoor's Employee Choice Awards- Best Places to Work in 2021, This is R/A !
This position is eligible for an Employee Referral Bonus! If you know someone that is qualified for this role, please use the ‘job search’ in MyOpportunity to refer your referral and email them a link to apply. Your referral will be able to apply by clicking the link in the email then you can check the status under Careers in MyOpportunity by clicking on ‘referral tracking.’ For Employee Referral guidelines, FAQs and the Compass Employee Referral Policy, email MyReferral@compass-usa.com.Click here to view the step-by-step instructions to refer a friend to this position.
The Micro-Kitchen Manager will focus on hospitality and the MK experience for the Google Food program in order to support operational excellence. This position reports into the Director of Micro-Kitchens and will leverage their strong hospitality and operational skills to ensure expectations are met, supervises associates, and supports with financial responsibilities such as ordering and inventory cost controls.
This role is based in New York, NY
Designs, manages and owns the overall MK experience
Sets an expectation of hospitality that is friendly and engaging
Meets all time lines for payroll, service, accounts receivables, human resources, corporate office and all other time lines given by our partner and management
Has a passion for hospitality
Hires, trains and supervises the daily conduct of the MK associates.
Helps conduct staff reviews, coaching sessions, and disciplinary actions.
Ensures that all hiring and training standards are met and documented for direct hires, including but not limited to new hire packet, employee/manager handbook sign off sheet, fact training completion, and safety training
Represents the company in a courteous, efficient, and friendly manner in all customer, our partner, and employee interactions
Ensures that all comments and complaints are responded to within 24 hours
Interacts with customers and resolves customer complaints in a friendly and service oriented manner
Communicates with the our partner honestly, accurately, and in a timely manner
Ensures that overall MK meets the standards as presented by the Director of Micro-Kitchens, as well as oversees the daily appearance and upkeep of the MK
Ensure smooth rotation of snack/drinks per MK
Communicate and coordinate changes with supervisors
Ensure smooth rotation of coffee, communicate and coordinate changes with supervisors
Has a minimum of 3 years applicable experience in a like volume and quality food service establishment
Possess general hospitality knowledge
Has the ability to operate Web based ordering systems, process customer requests, changes to orders, and our partner profiles
Manages time effectively and prioritizes tasks to meet deadlines
Ability to follow all Health & Safety standards
Demonstrates good judgment and decision making skills
Maintain a positive attitude under pressure and motivate team
Working knowledge of Google Docs, Microsoft Word, Excel and PowerPoint
Ability to work independently as well as in a team
Ability to work in a fast paced, changing environment
Apply to Restaurant Associates today!
Restaurant Associates is a member of Compass Group USA
Click here to Learn More about the Compass Story
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.
Associates at Restaurant Associates are offered many fantastic benefits.
- Medical
- Dental
- Vision
- Life Insurance/ AD
- Disability Insurance
- Retirement Plan
- Paid Time Off
- Holiday Time Off (varies by site/state)
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
Restaurant Associates maintains a drug-free workplace.
Req ID: 1250014
Restaurant Associates
Nakiiya Jones
[[req_classification]]
