Member Service Representative (Receptionist)

Member Service Representative (Receptionist)

Reports to: Communications Manager

Who will you work for?

At The Delray Beach Club, we take tremendous pride in catering to our members, their families, friends, guests, and colleagues. We offer a variety of venues for every age group. The focal point is the splendor of the Atlantic Ocean. Located in beautiful surroundings, we have one thing in mind – your complete relaxation and enjoyment with no luxury left unfulfilled. Located on three acres with 350 feet of stunning beachfront, we provide a resort-style setting offering pool, beach & ocean fun, tennis & fitness, various social activities and dining experiences, and entertainment.

Who you are?

• A minimum of three years in a resort, club, or hospitality industry setting.
• Excellent customer relations skills and an open, courteous, and friendly personality are required.
• Excellent oral and written communication skills.
• Must have a working knowledge of using and programming multi-line telephone equipment and reservation systems.
• Must be able to type and efficiently (at least 40 wpm) use word processing, spreadsheet, and e-mail programs.
• Must be able to efficiently handle multiple tasks concurrently while meeting deadlines, prioritizing tasks, and providing excellent Member Service.
• Knowledge and ability to perform required roles during emergencies.

What you'll do?

• Answers the telephone; transfers calls to proper extensions; takes messages.
• Greets members and guests.
• Provides schedule and other club information to members and guests.
• Sorts and distributes incoming mail.
• Maintains supply of club information for members.
• Performs general office work such as word processing, filing, and operating copy and fax machines.
• Works on special projects as assigned.
• Maintains supply inventories for the reception area.
• Accept meal and function reservations
• Enforce attire guidelines
• Process (type) correspondence from Board and Committee meetings.
• Performs other duties required by the Communication Manager.

What's in it for you?

• A fantastic compensation package.
• Complete health care coverage, including dental, medical, and vision care.
• Ample time off with pay (Major Holidays, personal time off days.)
• An exceptional company culture.
• Career development opportunities.
• A workplace where you'll be empowered to build, grow, and unleash your fullest potential.

Note: Only qualified candidates will be contacted for an interview.

Job Type: Full-time

Pay: $18.00 - $22.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Day shift
• Monday to Friday

Work Location: In person