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SalaryAbout Serendipity Labs:
At Serendipity Labs, we're not just about providing upscale workplace solutions; we're about creating a community. Our network, spanning across national and international locations, is designed to cater to a wide array of industries with exceptional service. We're growing fast, and we want you to be a part of our dynamic team!
Who Are We Looking For?
Are you someone who finds joy in engaging new people? Do you get a buzz from solving customer needs and being a brand ambassador? If you're nodding your head, then you might just be the Meeting and Event Booking Specialist we're looking for! We want someone who loves to be helpful and is driven by connecting with people. We're on the hunt for a vibrant, energetic individual who loves to engage and connect and deliver great customer service.
What Will You Do?
- Be the Voice of Serendipity Labs: You'll be the first point of contact, making sure every phone call and email is filled with warmth and professionalism.
- Make Bookings with Enthusiasm: You'll be responsible for booking anything from a one hour meeting for 2 people to larger scale multiday events with AV and catering options. Your persuasive skills will not just inform but also excite prospects about what we offer.
- Personalize Experience: From booking a meeting or event to liaising with our local teams to build the very best meeting solution, every detail counts in creating a personalized experience for our prospects.
- Create Rapport: Some of our customers will connect with you regularly and will enjoy being recognized as well as being assisted.
- Hit Targets with a Smile: Your goal? To not just meet but exceed sales targets, all while having fun and bringing positive energy to the team.
- Continuous Growth: Provide insightful feedback, embrace learning, and continually evolve in your role.
What Makes You Stand Out?
- Sales Skills: You're not just good at sales; you understand the nuances of customer engagement and closing.
- Superb Communicator: Whether it's verbal or written, your communication skills are top-notch.
- A Great Juggler: You can keep things in flight at the same time without dropping the ball!
- Detail-Oriented: You pay attention to the little things, which makes a big difference.
- Tech-Savvy: You're comfortable with CRM tools and the Microsoft Office suite.
- Team Player: You shine in a team setting and believe in lifting others as you climb.
- Resilient: You thrive in a fast-paced environment and stay cool under pressure.
Qualifications:
- High School Diploma or equivalent.
- 3+ year(s) experience in a call center, inside sales, or customer service.
- Industry knowledge and/or formal booking/hospitality or customer service training is a plus but not a must-have.
What'sin It for You?
- A competitive compensation package.
- Immense opportunities for professional growth.
- A lively, innovative work culture.
- Support for your ongoing professional development.
Ready to Bring Fun to Sales?
If you're excited about being a part of our journey and resonate with the role, we would love to hear from you. Apply now and let's create remarkable experiences together at Serendipity Labs!
Serendipity Labs is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
