Medical Spa Receptionist

Want to work in a calm, drama-free environment that helps people feel great again? Want to leave work stress-free? Want to know all our customers personally? Apply today! We need U!

U South Tampa is looking for a Medical Spa Receptionist! We are a small medical boutique that keeps the beautiful people of Tampa Bay….Beautiful!

Part time sales, part time relationship guru, and 100% about our customers, you’ll contribute and collaborate to drive the customer service and relations forward at U South Tampa with a base hourly wage and with a quarterly commission!

As the Medical Spa Receptionist at U South Tampa, you will lead by selling with focus to the customers. All activities related to this position will incorporate a warm and friendly personality and a clean, relaxing, and organized environment. You will lead initiatives and related efforts to increase customer loyalty, while delivering on U South Tampa’s customer service and reputation.

DUTIES INCLUDE BUT ARE NOT LIMITED TO :

· Working the reception desk

· Communicating with patients and pharmaceutical reps

· Scheduling patient appointments

· Reminding patients of upcoming appointments and tracking missed appointments

· Answering telephone and accurately documenting messages

· Following up on return calls

· Checking-in patients and properly documenting registration

· Verification of patient demographics

· Collecting payments from patients

· Paying bills

· Convert incoming inquiries into consults

· Photographing patients

· Meet and Greet Customers (with a smile!)

· Manage patient rewards programs

· Opening and closing the office

· Ordering supplies

· Maintenance of inventory

· Coordinating Staff lunches

· Light house keeping (garbage, plants, dusting, water delivery, laundry service, etc)

· Uploading photographs and consents to patient charts

· Decorating the office for holidays

· Set up rooms for procedures if needed

· Assisting with social media posts (manage social media if experienced)

· Adhering to all HIPAA, and OSHA protocols.

· Problem solve to help maintain a highly functioning and busy medspa.

· Maintain updates on computers/ipads

· Assisting customers on product and procedure purchases

· Print daily/monthly reports

· Perform other duties as assigned.

Qualifications and Competencies:

· Working knowledge of Microsoft Word, PowerPoint, Excel

· Ability to effectively plan and execute strategies.

· Ability to monitor and maneuver daily schedules for all providers

· Self-motivated. Excellent organizational, prioritization, and time management skills.

· Ability to collaborate and function as a member of a team.

· High School Diploma or equivalent required

· Familiar with Social Media (Instagram, Facebook, etc)

· 2 years related experience in salon, medspa, or medical office

· Basic knowledge of cosmetic procedures (Botox, Dysport, Restylane, Facials, etc)

· Work independently with confidence

Job Type: Part-time

Pay: $15.00 - $20.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Employee discount

Healthcare setting:

• Clinic
• Private practice

Schedule:

• Monday to Friday

Experience:

• Customer Service: 1 year (Required)
• Aesthetic/beauty/medical: 1 year (Required)

Work Location: In person