Medical Receptionist/Patient Care Coordinator

We have a thriving podiatry practice that has become quite high growth in the last year. We are looking for a rockstar Medical Receptionist/Patient Care Coordinator who wants the opportunity to work with a wonderful, talented doctor, in a supportive environment that is also fast paced with plenty of growth opportunity.

One of the most important qualities we are looking for in our Medical Receptionist/Patient Care Coordinator is someone who is reliable, dependable, and on the ball. We need someone who is organized, proactive, and a fabulous collaborator and team player. We are looking for someone who is going to commit to this position long term, and has the capacity to grow with a fast-growing medical practice.

As a Medical Receptionist/Patient Care Coordinator you will be responsible for providing administrative support to ensure efficient operation of the office. You will support the provider and the patients through a variety of tasks related to patient care management, organization and communication.

The right fit for this role is someone with excellent patient management skills and a demonstrated ability to take ownership over patient care. You will have a high level of responsibility for ensuring that patients get their questions answered, our relationships with our partner facilities are strong, and our outgoing and incoming referrals are managed well so all patients are getting the proper care they need.

Responsibilities

• Greet patients with a friendly face at the clinic and make them feel sincerely cared for

• Answer phones and handle patient follow up in a respectful and timely manner

• Manage relationships with other clinics, hospitals, and other medical facilities

• Track patient referrals, both incoming and outgoing

• Organize and schedule appointments

• Manage all incoming and outgoing records requests for the practice

• Arrange hospital admissions and laboratory services

• Arrange surgeries where necessary

Skills

• Excellent people skills and the ability to put people at ease

• Strong organizational and planning skills

• Knowledge of medical office management systems and procedures

• Excellent time management skills and ability to multi-task and prioritize work

• Social perceptiveness and service oriented

• Excellent written and verbal communication skills

• Proficiency in MS Office, Google, and patient management software

• Degree in medical assistance

Job Type: Full-time

Pay: $18.00 - $25.00 per hour

Benefits:

• Paid time off

Experience:

• EMR systems: 1 year (Preferred)
• Medical receptionist: 1 year (Preferred)

Work Location: In person