- Must be able to work 8 hour shifts between 7:30 am - 6:00 pm, Monday - Friday.
- Must be highly motivated and consistently contribute to a positive working environment
- Must maintain a high quality and volume of answered phone calls and online chat messages
- Welcomes visitors by greeting them, (in person/on phone/online chat), answers inquiries
- Schedules appointments for multiple providers/locations with consistent accuracy
- Understands billing policies and collects payments for services rendered
- Updates and maintains all patient registration records, including insurance plan
- Maintains multiple provider schedules between four offices
- Directs all visitors to appropriate departments
- Monitors and maintains office equipment
- Maintains appearance of front reception area
- Maintains HIPAA compliance
- Prepares correspondence and documents
- Provides general clerical and administrative support to all levels of professionals.
- Other duties as assigned
- Contributes to team effort by accomplishing related goals, and making a consistent effort towards optimum daily productivity