Currently looking for a Full Time position in the following offices:
Pleasant Grove, Vineyard, Lehi & American Fork
Monday through Friday 8:00am - 5:15pm
Job Summary
Looking for a receptionist who serves patients by greeting and helping them; scheduling appointments; collecting copays and balances, verifying insurance coverage
Responsibilities and Duties
- Welcomes patients and visitors by greeting patients and visitors, in person or on the telephone; answering or referring inquiries.
- Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.
- Keeps patient appointments on schedule by notifying provider of patient's arrival; reviewing service delivery compared to schedule; reminding provider of service delays.
- Comforts patients by anticipating patients' anxieties; answering patients' questions; maintaining the reception area.
- Ensures availability of treatment information by filing and retrieving patient records.
- Maintains patient accounts by obtaining, recording, and updating personal and financial information.
- Obtains revenue by recording and updating financial information; recording and collecting patient charges; controlling credit extended to patients; filing, collecting, and expediting third-party claims.
- Helps patients in distress by responding to emergencies.
- Protects patients' rights by maintaining confidentiality of personal and financial information.
- Maintains operations by following policies and procedures; reporting needed changes.
- Contributes to team effort by accomplishing related results as needed.
Qualifications and Skills
Multi-tasking, Flexibility, Telephone Skills, Customer Service, Time Management, Organization, Attention to Detail, Scheduling, Word Processing , Professionalism, Quality Focus
Benefits
- Medical, Dental, Vision, Life Insurance, HSA, FSA
- Paid holidays, Paid Time Off
- Quarterly Bonuses
- Scrubs
- Employee & Family Office Visit credit
- Gym Membership Discount
- Food Delivery Discount
Job Type: Full-time
Pay: $15.00 - $17.50 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible spending account
- Free parking
- Gym membership
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Healthcare setting:
- Clinic
- Medical office
- Private practice
Medical specialties:
- Primary Care
- Urgent Care
Schedule:
- Day shift
- Monday to Friday
Application Question(s):
- Are you able to work Monday - Friday 8am to 5:15pm? Not just for the next semester.
Education:
- High school or equivalent (Required)
Experience:
- Receptionist: 1 year (Preferred)
Work Location: In person