Network Engineer

A NATIONALLY ACCREDITED COMMUNICATIONS CENTER

NETWORK ENGINEER

Department Administration

FLSA Status Exempt

Reports To Technical Services Manager

Supervises N/A

Bargaining Unit Non-Represented

BASIC FUNCTIONS AND RESPONSIBILITIES:

Under the direction of the Technical Services Manager, this position is responsible for the configuration, implementation, design, maintenance, management, and support of diverse networking, connectivity, and communication systems managed by the Technical Services Department.

DISTINGUISHING CHARACTERISTICS:

This position is an Information Technology professional with lead technical responsibilities in the following areas: design, diagnosing, remediation, hands-on installation and management of switches, routers, wireless access points, firewalls, intrusion detection/prevention systems, security devices, virtual private networks, network servers, network management servers, authentication servers, vulnerability, exploit assessment tools, etc.

In addition, the incumbent is responsible for researching, planning, requirements development, engineering, designing, installing, testing, operating, maintaining, monitoring, tuning, and managing communications solutions.

This position serves as a technical solutions resource and provides excellent customer service to end users.

ESSENTIAL FUNCTIONS:

Network Management:

• Designs and implements new network solutions and improves the efficiency of current networks in conjunction with change management policies and procedures.
• Manages and follows standard practices and procedures to architect, install, configure, test, support, monitor, maintain, and troubleshoot critical network components.
• Creates, modifies, and troubleshoots firewall rule sets; analyzes traffic flow and application lockdown.
• Responsible for monitoring, incident investigation, management, and operations of an enterprise scale implementation of varied network services.
• Responsible for securing the network by developing network access, monitoring, control, and evaluation; maintaining documentation.
• Manages and oversees infrastructure devices with recommended software revisions and patches – including timely deployment of security fixes.
• Implements and manages aspects of IT security, including publication of appropriate security policies to ensure employees, contractors and customers understand the proper use of corporate network resources.
• Evaluates and documents network performance, making recommendations for improvement.
• Develops and maintains accurate and thorough documentation of the network architecture, its design criteria, and performance metrics.
• Evaluates new products/technologies to determine impact on existing system configurations and prepares/presents information to decision makers.
• Maintains accurate records of maintenance, inventory, and security measures associated with the Center’s voice and data networks.
• Establishes network specifications by conferring with users; analyzing workflow, access, information, and security requirements; designing router administration, including interface configuration and routing protocols.
• Understands and abides by current Criminal Justice Information Services (CJIS) security policy as it relates to network security and CJIS data.

General:

• Promotes and practices excellent customer service delivery.
• Represent the Center on a variety of standing and special committees on local and regional levels.
• Acts as liaison with vendors, internal departments, external partners, and regional entities.
• Is reliable, dependable and reports for work on a consistent basis.
• Carries a cellular phone and responds to problems or incidents as required.
• Performs other technical work as assigned.
• Responds to emergency calls twenty-four (24) hours a day, seven(7) days a week on a rotating basis remotely and on-site.
• Ability to maintain a high level of confidentiality and professionalism regarding sensitive internal and external information.
• Support the agencies initiatives regarding diversity, equity, and inclusion.
• Supports the Commission on Accreditation for Law Enforcement Agency (CALEA).

REQUIRED KNOWLEDGE OF/SKILL IN:

• Understanding and working knowledge of UDS/IPS technology.
• Wireless networking, both LAN and WAN.
• Experience with packet capture and troubleshooting tools like Wireshark, Net Mon.
• Network topologies and design which include networking components such as routers, switches, VPN concentrators, virtual switches, firewalls,
• (hardware/software).
• Router, switch, and firewall rule set implementation and maintenance.

• Technical writing.
• Ability to handle and manage multiple projects, assignments, and priorities.
• Problem-solving skills, attention to detail, and communication skills(written and verbal).
• Demonstrated experience in networking and security troubleshooting, incident management, and issue resolution.
• A broad understanding of security technologies including firewalls, proxies, SIEM, antivirus software, and IDPs.
• The ability to identify and spotlight vulnerabilities on-premises and remote networks, correct problems, and prevent security breaches.
• General understanding to NIST framework and its 5 main areas of focus. (Identify,
• Protect, Detect, Respond and Recover)

Ability to work in a highly fluid environment, with rapidly changing requirements.

• Excellent technology analysis, communication, organizational skills
• Ability to mentor less experienced IT professionals and peers as necessary.
• Must be able to respond to crisis situations in a methodical way and to prioritize tasks effectively.
• Ability to communicate complex technical information to senior management in a professional and articulate manner.
• Ability to create clear and concise technical documents that adhere to established standards.REQUIRED ABILITY TO:

• Provide excellent communication and customer service.
• Make timely and appropriate decisions under routine and emergent situations.
• Demonstrated ability to work with minimal supervision both independently and as part of a team.
• An ability to learn new technologies quickly.

REQUIRED EDUCATION AND/OR EXPERIENCE:

• BS degree from an accredited college or university in Electrical
• Engineering, Computer Engineering or Computer Science.
• Experience in the following areas: o TCP/IP fundamentals. o Border Gateway Protocol (BGP) and Multi-Protocol Label Switching

• (MPLS). Managing multiple firewall clustered environments. Managing routers, switches, firewalls, and VOIP. Managing data center resources (space, power, cooling, rack space, etc.). Hands-on experience with routers, firewalls, and network switches in a WAN environment. Managing virtual networking and switching. Managing multiple VPN (IPsec, SSL) environments.
• Familiarity in network design and security.OR

Any combination of relevant education and experience which would demonstrate the individual’s knowledge, skill, and ability to perform the essential duties and responsibilities listed.

DESIRED QUALIFICATIONS:

• Advanced knowledge and experience with firewall management.
• Advanced knowledge and experience with security devices.
• Advanced knowledge of load balancing technologies.
• Cisco certifications.
• Palo Alto certifications.

WORK ENVIRONMENT:

Typical office environment. Work requires almost exclusive work using a telephone and computer.

PHYSICAL DEMANDS:

• Moderately quiet office environment with frequent interruptions.
• Sitting for extended periods of time working at a computer keyboard.
• Lifting, carrying, and pushing objects weighing up to 50 pounds.
• Dexterity of hands and fingers to operate computers, computer boards, computer keyboards and wiring.
• Bending, kneeling, and crawling to reach computer electrical or wiring connections.
• Ability to see up close, distance, color and peripheral; depth perception and ability to adjust focus.
• Hearing and speaking to exchange information.
• Driving a vehicle.
• Seeing to read and comprehend basic technical, narrative, diagrams, and schematic computer information.

Benefits:

• 108 hours of vacation annually
• 96 hours of sick leave annually
• 12 paid holidays through the year
• Public Employees Retirement System (PERS)
• Elective deferred compensation plan
• Basic life insurance
• Employee Assistance Program

Job Type: Full-time

Pay: $9,966.87 - $11,982.21 per month

Benefits:

• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• On call
• Weekends as needed

Experience:

• Computer networking: 5 years (Required)
• LAN: 3 years (Required)
• VPN: 3 years (Required)
• Routing protocols: 3 years (Required)

Ability to Commute:

• Kent, WA 98030 (Required)

Work Location: Hybrid remote in Kent, WA 98030