Medical Receptionist/Front Desk

Provides administrative functions including, but not limited to: patient transport, answering phones, general administrative duties, maintaining a clean facility environment, and maintaining supplies.

Essential Responsibilities and Duties

● Checks patients in and out.

● Responsible for registering patients, collecting co-pays and deposits at the front desk.

● Prepares all necessary documents for patients to complete including new patient paperwork, insurance cards, notice of privacy practices.

● Creates new patient charts and pulls existing charts as needed.

● Files documentation into charts.

● Maintains the confidentiality, security, and physician safety of patient’s medical records.

● Maintains a pre-determined, organized medical record format.

● Interacts with physician/office personnel in a friendly manner.

● Answers the phone in a friend manner and directs all calls appropriately.

● Adheres to facilities clinical guidelines as they relate to this position.

● Completes annual mandatory training by the due date as assigned.

● Other duties and/or responsibilities as assigned.

Required Skills and Abilities

Language –

● Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.

● Ability to write routine reports and correspondence.

Language –

● Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.

● Ability to write routine reports and correspondence.

● Ability to speak effectively before groups of customers or employees of organization.

Mathematical –

● Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

● Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

Reasoning –

● Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.

● Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Other –

● Ability to correlate clinical data with patient care.

● Ability to communicate effectively with patients, families, co-workers, and others and adapt communication style as needed for best outcomes.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The position requires the following:

● Required to stand and/or walk for long periods

● Must be able to communicate with or without reasonable accommodations – speak and hear.

● Able to use both hands to finger, handle, or feel, and reach with hands and arms.

● Frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.

● Specific vision abilities required by this job include close vision, depth perception and ability to adjust focus.

Education and Experience

● High school diploma or general education degree (GED);

● One to three months related experience and/or training;

This Employer Participates in E-Verify and is an Equal Opportunity Employer

Job Type: Full-time

Pay: $18.00 per hour

Benefits:

• Dental insurance
• Health insurance

Schedule:

• Day shift
• Monday to Friday
• No weekends

Experience:

• Customer service: 1 year (Preferred)

Ability to Relocate:

• Crown Point, IN 46307: Relocate before starting work (Required)

Work Location: In person