Medical Receptionist

As a Medical Receptionist, you will be the first point of contact for patients and visitors to the medical facility, whether it's a clinic, hospital, or doctor's office. Your primary responsibility is to
ensure a smooth and efficient flow of patients through the reception area while providing excellent customer service.

Key Responsibilities:

• Greeting patients and visitors warmly as they arrive at the facility.
• Checking-in patients by collecting necessary personal and insurance information as well as collecting payments as needed.
• Scheduling appointments for patients, including coordinating with medical staff and maintaining appointment calendars.
• Answering phone calls and responding to inquiries or directing calls to appropriate personnel.
• Maintaining patient records accurately and ensuring confidentiality of sensitive information.
• Assisting with administrative tasks such as filing, faxing, and data entry.
• Communicating effectively with patients, medical staff, and other team members to ensure efficient operations.
• Managing the waiting area to ensure cleanliness and organization.
• Handling any issues or concerns raised by patients or visitors professionally and promptly.
• Any additional tasks as assigned by management

Requirements:

• High school diploma or equivalent; additional certification in medical administration is a plus.
• Proven experience in a similar role, preferably in a healthcare setting.
• Proficiency in computer skills, including knowledge of electronic medical records (EMR) systems and MS Office suite.
• Excellent interpersonal and communication skills, with a friendly and professional demeanor.
• Strong organizational skills and attention to detail.
• Ability to multitask and work efficiently in a fast-paced environment.
• Knowledge of medical terminology and procedures is beneficial but not required.
• Ability to maintain confidentiality and handle sensitive information appropriately.
• Flexibility to adapt to changing priorities and schedules.
• Commitment to providing high-quality customer service to patients and visitors.

This job description outlines the primary responsibilities and requirements for the role of a Medical Receptionist. Successful candidates will play a crucial role in ensuring positive patient experiences and contributing to the smooth operation of the practice.

Job Type: Full-time

Pay: From $18.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Healthcare setting:

• Medical office
• Outpatient
• Private practice

Medical specialties:

• Psychiatry

Schedule:

• 8 hour shift
• Monday to Friday
• No weekends

Education:

• High school or equivalent (Preferred)

Experience:

• Medical receptionist: 2 years (Preferred)

Work Location: In person