We are looking for a team member to enhance our patients' reception experience at our office. Previous office experience is very helpful, but not mandatory. Customer service skills are key to this role. If you have a passion for helping people and want to join our team, please apply.
Responsibilities:
- Greet and check-in patients as they arrive at the medical facility
- Answer phone calls and direct them to the appropriate department or personnel
- Schedule appointments and manage the appointment calendar
- Verify patient insurance information and collect co-payments
- Maintain patient records and update information as necessary
- Respond to requests for medical records
- Ensure a clean and organized reception area
Experience:
- Previous experience working in a medical setting is preferred
- Familiarity with electronic medical records (EMR) systems
- Strong communication and interpersonal skills
- Ability to multitask and prioritize tasks in a fast-paced environment
Job Type: Full-time
Pay: From $16.50 per hour
Expected hours: No more than 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Health savings account
- Paid time off
- Vision insurance
Healthcare setting:
- Private practice
Medical specialties:
- Ob/Gyn
Schedule:
- Monday to Friday
- No weekends
Experience:
- Customer service: 1 year (Preferred)
Work Location: In person