Job Description
Robert Half is collaborating with a respected family medical practice in search of a dynamic and detail-oriented Medical Receptionist to join our team. As a Medical Receptionist, you will play a crucial role in ensuring efficient administrative operations while delivering exceptional service to our patients.
Responsibilities:
- Answering Phones: Respond promptly and courteously to inquiries, resolve issues, answer questions, and schedule appointments efficiently.
- Patient Interaction: Greet patients warmly, assist with check-in and check-out procedures, and communicate effectively to provide a welcoming environment.
- Administrative Tasks: Input patient information, insurance details, and IDs accurately into the Electronic Medical Records (EMR) system. Verify insurance coverage and collect payments.
- Appointment Management: Reach out to patients for upcoming appointments and ensure schedules are organized and up-to-date.
- Office Maintenance: Maintain office supplies inventory, ensure cleanliness, and assist in creating a comfortable and tidy environment for patients and staff.
- High School Diploma or equivalent.
- 2-3 years of experience in a family medical practice preferred.
- Proficiency in medical terminology and handling confidential information.
- Strong communication and organizational skills.
- Attention to detail with a focus on accuracy.
- Computer literacy and familiarity with EMR systems.