Medical Receptionist

Community Eye Care Specialists is seeking an upbeat, high-energy, friendly, enthusiastic individual to join our amazing team as a Medical Receptionist to play an integral part in what we're all about—helping people see! In this role, you'll be greeting and serving our patients and their families with a friendly smile, compassion, and skill to deliver the best experience to everyone who walks in the door.

Receptionists are responsible for managing patient intake and exit. All patient health information must be handled in a confidential and proficient manner in accordance with state and federal privacy laws. The receptionist is also responsible to greet any person arriving at the office and direct them to the appropriate staff member or department. Receptionists must be willing to travel if necessary to cover vacations.

Duties and Responsibilities

• Log on and off software applications.
• Schedule and manage patient appointments (add, cancel, reschedule) by phone and in person.
• Look up patient information as appropriate, and verify insurance benefit eligibility as needed.
• Collect and maintain patient insurance information as appropriate.
• Verify patient information, demographics, insurance information/ eligibility, patient privacy preferences, etc.
• Collect patient payments as applicable, whether cash, check, or debit/credit card.
• Print, Scan, and fax as necessary.
• Maintain a thorough knowledge and functions of the company phone system (hold, transfer, etc.)
• Maintain a thorough knowledge of the automated patient appointment reminder call system.
• Communicate effectively with patients and staff.
• Conduct oneself in polite and courteous manner to co-workers and patients.
• Various other tasks as assigned by team leader and/or other management staff.
• Answer phones
• Maintain excellent attendance

Working Environment

• Professional medical oriented atmosphere
• Patient focused and customer service-oriented atmosphere
• ‪Work independently as well as with others
• ‪Environment is often fast-paced and deadline oriented
• No weekends or holidays, 6 paid holidays
• Pay is negotiable depending on experience

Thank you and we look forward to meeting you!!

Job Type: Full-time

Pay: $15.00 - $17.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Medical specialties:

• Ophthalmology

Schedule:

• Monday to Friday

Education:

• High school or equivalent (Preferred)

Work Location: In person