Medical Receptionist

About Us:

We are professional and fast paced OB private practice with a history of excellent patient service.

We are looking for a Medical Receptionist to join our team. The successful candidate will be responsible for providing professional patient service, answering incoming calls, and greeting patients in a friendly and welcoming manner. The ideal candidate will have excellent communication skills, the ability to multi-task, and the ability to work in a fast paced enviroment. This is an excellent opportunity for an individual looking to have a career in the medical field.

Medical Receptionist Requirements:

• At least 1 year experience in an OBGYN office preferred
• At least 3 years experience in a medical office required

Medical Receptionist Responsibilities:

• Check-in/Check- out patients in a timely, friendly manner while verifying demographics and insurance information at each visit
• Enter in patient demographics including checking insurance eligibility
• Answer and direct incoming calls in a professional manner: Manage a multiline telephone system efficiently and politely while minimizing hold time.
• Maintain the reception area in a neat and orderly fashion.
• Schedule patient appointments, surgeries, testing, and obtaining any pre-authorizations or referrals necessary.
• Provide administrative support to other employees as needed.
• Handle customer inquiries and complaints in a timely and professional manner.
• Maintain patient accounts by verifying insurance eligibility, referral requirements, collecting co-pays, outstanding balances and OB/Future services prepayments.
• Reconcile petty cash and office time of service payments on a daily basis
• Assist in prescription refills and any inquiries that come in through Athena Inboxes
• Processing medical record requests including sending out an invoice for payment.

Job Type: Full-time

Pay: $15.00 - $16.00 per hour

Benefits:

• 401(k)
• Employee discount
• Paid time off

Schedule:

• Monday to Friday
• No weekends

Experience:

• Ob/Gyn: 1 year (Required)
• Medical receptionist: 3 years (Required)

Ability to Commute:

• Henrico, VA 23229 (Required)

Work Location: In person