Job Title: Front Desk Medical Receptionist
Company: Sports & Wellness Physical Therapy
Location: 800 Chestnut Street, Franklin, MA 02038
Employment Type: Full-time/Part-time
About Us:
Sports & Wellness Physical Therapy is a leading physical therapy provider dedicated to delivering exceptional patient care and comprehensive services. We are committed to excellence in every aspect of our practice, from medical treatment to customer service. As part of our team, you will play a crucial role in ensuring a positive experience for our patients from the moment they walk through the door.
Job Description:
We are currently seeking a dedicated and professional Front Desk Medical Receptionist to join our team. The ideal candidate will be responsible for providing outstanding customer service to patients and visitors while efficiently managing administrative tasks at the front desk.
Key Responsibilities:
- Greet patients and visitors in a friendly and courteous manner.
- Answer phone calls, schedule appointments, and manage patient inquiries.
- Verify patient information and insurance coverage.
- Collect co-payments and process payments accurately.
- Maintain cleanliness and organization of the reception area/office.
- Assist with administrative tasks such as filing, faxing, and scanning documents.
- Coordinate patient referrals and medical records as needed.
- Collaborate with medical staff to ensure smooth patient flow and satisfaction.
- Adhere to confidentiality and HIPAA guidelines at all times.
Qualifications:
- High school diploma or equivalent required; associate degree preferred.
- Previous experience in a medical office or healthcare setting is preferred but not required.
- Excellent communication and interpersonal skills.
- Strong organizational and multitasking abilities.
- Proficiency in computer skills, including Microsoft Office Suite.
- Knowledge of medical terminology and insurance procedures is a plus.
- Ability to work effectively in a fast-paced environment.
Benefits:
- Health, dental, and vision insurance
- Retirement savings plan
- Paid time off
How to Apply:
If you are interested in joining our team as a Front Desk Medical Receptionist, please submit your resume. We look forward to reviewing your application and potentially welcoming you to our team!
DRUG TESTING, BACKGROUND CHECKS AND PROFESSIONAL REFERENCE CHECKS ARE REQUIRED!
Job Types: Full-time, Part-time
Pay: $18.00 - $20.00 per hour
Expected hours: 35 – 40 per week
Benefits:
- Dental insurance
- Health insurance
- Life insurance
- Paid sick time
- Paid time off
- Retirement plan
- Vision insurance
Healthcare setting:
- Clinic
- Outpatient
Medical specialties:
- Physical & Rehabilitation Medicine
Schedule:
- Evening shift
- Monday to Friday
- Morning shift
- No weekends
Ability to Relocate:
- Franklin, MA 02038: Relocate before starting work (Required)
Work Location: In person