```Duties```
- Greet and check-in patients in a friendly and professional manner
- Answer phone calls and direct them to the appropriate department or staff member
- Schedule patient appointments and confirm upcoming appointments
- Collect and update patient information, including medical history and insurance details
- Maintain patient records and ensure accuracy of information
- Verify insurance coverage and process insurance claims
- Assist with medical administrative support tasks as needed
- Maintain cleanliness and organization of the front desk area
```Requirements```
- Familiarity with phone systems and ability to handle multiple phone lines
- Knowledge of medical administrative support tasks, such as scheduling appointments and verifying insurance coverage
- Strong communication skills, both verbal and written
- Familiarity with medical terminology and HIPAA regulations
- Experience working in a Medical Office setting preferred
- Knowledge of Epic or other electronic medical record systems is a plus
Note: This job description is intended to provide a general overview of the position. Duties and responsibilities may be subject to change based on organizational needs and priorities.
Job Types: Full-time, Part-time
Pay: $16.50 - $17.00 per hour
Expected hours: 18 – 35 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Health savings account
- Life insurance
- Paid time off
Healthcare setting:
- Clinic
- Outpatient
- Private practice
Medical specialties:
- Pediatrics
- Primary Care
Schedule:
- 8 hour shift
- Monday to Friday
- No weekends
Work Location: In person