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Salary"Medical Front-Office Associate/ Receptionist" is a Medical Admin position requiring strong customer service, communication, organization, and admin skills needed for the rapidly growing, successful naturopathic Silver Tree Wellness Center in Phoenix, AZ. Medical Assistant (MA) Certification is a plus but not required.
By APPLYING for this job, ensure that...
✅ 1. You understand that this is part-time, 24-29 hours per week, and you have some flexibility in your availability.
✅ 2. You accept the initial salary range listed in the job description.
✅ 3. You are available to work Tuesday-Friday (i.e., 8:45am - 5:15pm with a 30-minute break), each week (other days/times TBD).
✅ 4. You are able to get to work on-time, on-site at Silver Tree Wellness Center.
✅ 5. You have checked where Silver Tree Wellness Center is located and that location works for me.
✅ 6. You could be available three (3) weeks from now to start work on-site.
✅ 7. You are professional, communicative, detail-oriented and organized.
Responsibilities of this position include:
1. Front-Desk Customer Support, including answering phone calls and emails, schedule management for patients and staff, patient check-in and check-out, and medical document processing. We would appreciate if you have 6 months or more medical/spa front-office receptionist experience.
2. Sales and Marketing Support including:
- Acting as a positive face of the clinic.
- Answering prospect queries.
- Promoting clinic services, wellness programs, and products.
- Providing input and support for the branding, social media, and website.
3. General Administrative Tasks, including ordering, inventory management, general office organization, and assistance with migrating physical patient records to an online system (OptiMantra)
4. Knowledge of and compliance with HIPAA regulations.
Soft skills of this position include:
- Positive, kind, respectful, and engaging with patients and staff, with the ability to withstand stress with a positive attitude,
- Attention to detail while juggling multiple project inputs/outputs.
- Computer savvy, especially Mac, (OptiMantra experience is a plus) with the ability to quickly and effectively learn new software,
- Effective organization skills and a self-starter who drives tasks to completion and takes instructions well,
- Proficient written and verbal communication skills,
- Supportive, thorough, and positive in approaching all responsibilities, and
- A genuine team player with strong business ethics.
This position starts ASAP at 20-29 hours per week, working 2-3 days per week from 8:30 AM - 5:30 PM (exact days to be negotiated, but you MUST be able to work **all day Mondays**). This is a part-time position, but you could have select access to some wellness treatments in the office during your break! :)
After an initial 3-month trial period, scheduled hours (per week) and core responsibilities may be adjusted, based on candidate skills, experience, needs, and clinic requirements.
Job Type: Part-time
Pay: $18.00 - $20.00 per hour
Expected hours: 24 – 32 per week
Benefits:
- Employee discount
Healthcare setting:
- Clinic
- Medical office
- Med spa
- Private practice
Medical specialties:
- Holistic Medicine
- Primary Care
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- No weekends
Application Question(s):
- Click here to confirm that you understand/accept ALL of the following (NOTE: Not answering this is an Indeed.com “Deal Breaker”):
1.The position is PART-TIME, 24-32 hours/ week.
2.The SALARY range, as listed above.
3.You are happy with where Silver Tree is LOCATED (Tatum & Bell).
4.You have a vehicle to get to work and can run work errands during the day.
5.You could be available 3 weeks from now to start work on-site.
6.You are professional, communicative, detail-oriented & organized.
Education:
- High school or equivalent (Required)
Experience:
- Medical/ Spa/Wellness office: 1 year (Preferred)
- EMR systems: 1 year (Preferred)
License/Certification:
- Certified Medical Assistant (Preferred)
Ability to Relocate:
- Phoenix, AZ 85032: Relocate before starting work (Required)
Work Location: In person
