Address
Form of work
SalaryDescription
Examples of Duties
Telephones/Scheduling 95%
1. Answers multi-line phones, makes patient appointments, aids in answering questions, and transfers messages to appropriate person/s according to PCMH guidelines. Takes messages for physicians and enters messages into electronic medical records.
2. Maintains phone log of all calls.
3. Enter patient history forms into our Electronic Health Record
4. Pull Faxes from Zetafax
5. Scan information to Springfield for indexing
6. Schedules same-day, follow-up, and acute appointments
7. Route calls to nurses and physicians as appropriate
8. 0ther duties as assigned
Service 5%
1. Handles patient complaints according to established policies.
2. Provide backup to other clinic business office functions.
Qualifications
- High school diploma or equivalent.
- Any one or any combination totaling one (1) year (12 months), from the categories below:
- Work experience comparable to that performed at the Medical Office Assistant level or in other positions of comparable responsibility.
- Work experience in a health care facility such as a doctor's, dentist's, or hospital's office; which involved record keeping, working with the public, direct patient contact, answering telephones, and working with medical terminology.
- Graduation from an accredited medical secretarial or paramedical program, such as nursing assistant, medical assistant, or medical secretary.
Supplemental Information
If you require assistance, please contact the Office of Human Resources at hrrecruitment@siumed.edu or call 217-545-0223 Monday through Friday, 8:00am-4:30pm.
The mission of Southern Illinois University School of Medicine is to optimize the health of the people of central and southern Illinois through education, patient care, research and service to the community.
The SIU School of Medicine Annual Security Report is available online at https://www.siumed.edu/police-security. This report contains policy statements and crime statistics for Southern Illinois University School of Medicine in Springfield, IL. This report is published in compliance with Federal Law titled the
"Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act."
Southern Illinois University School of Medicine is an Affirmative Action/Equal Opportunity employer who provides equal employment and educational opportunities for all qualified persons without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, protected veteran status or marital status in accordance with local, state and federal law.
Pre-employment background screenings required.
