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Form of workJob Description
**This is a Paid Internship position available through CareerSource Capital Region. All candidates will be considered after program eligibility is determined.
*This position requires employees to have proof of COVID-19 Vaccination.*
About this position:
Job Duties
*This position requires employees to have proof of COVID-19 Vaccination.*
About this position:
Job Duties
Dress appropriately and maintain a professional appearance and a friendly and
the secure atmosphere for all customers and guests.
- Sign in patients into the center by using the appropriate log sheet (walk-in or appointment).
- Register patients using the Patient Account System by entering verified, identifying, financial and insurance information at the time of registration.
- Process patients' visits by verifying patient demographic and financial information, and appropriately classifying patients (new or established patient/type of visit) and verification of payment category.
- Generate electronic visits for every service rendered to patients and collect payment for services rendered. Issue receipts and record all payments for services received.
- Enter updated information during each patient visit in the Patient Account System, posting all required financial and diagnostic information.
- Schedule patient appointments by telephone and/or in person, using Practice Account System, to access the scheduling modules and input the appropriate codes.
- Reconcile & verify daily cash receipts for submission to supervisor daily.
- Print next-day appointments for all Providers as needed.
- Assist in answering the telephone, assisting patients calling to schedule appointments and direct calls to the appropriate department and/or individual.
- Participate in continuous in-service training, one to one's (1:1), department general staff meetings.
- Maintain a weekly log of generator check
- Conduct monthly radio checks
- Conduct monthly fire extinguisher checks
- Maintain security log of guests and vendors in/out
- Will encourage and assist patients in registering for the patient portal.
- Will inquire about patients' satisfaction with their visit and encourage them to
- complete satisfaction surveys before leaving.
- Assist patients with concerns and direct them to the appropriate manager or other staff to resolve the issue.
- Will notify Risk Manager on issues relating to non-compliant patients and take other necessary steps as needed.
REQUIREMENTS:
A minimum of 2 years of satisfactory work experience using Computers.
Pleasant personality, good oral communication skills, and being organized.
PHYSICAL DEMANDS/WORKING CONDITIONS:
Must work in close contact with patients to perform intake functions and answer
questions.
