Intake/Scheduling Specialist

JOB OVERVIEW:
We are seeking a detail-oriented and organized individual to join our team as an Intake/Scheduling Specialist. As an Intake/Scheduling Specialist, you will be responsible for providing administrative support and ensuring accurate and efficient intake processes for our clinic.

ESSENTIAL JOB FUNCTIONS:

• Answer phone calls and e-mails, calling prospective patients and reminding them of upcoming appointments

• Scheduling appointments for patient consultations, procedures and visits with medical personnel

• Liaise and coordinate with health care professionals about schedules, patients and any changes

• Resolve scheduling conflicts as they occur

• Gather and collect patients’ forms and personal information for appointments and will file and store them in designated locations. They may also be responsible for performing other basic bookkeeping work duties throughout their shift.

• Accurate typing and formatting of family letters, reports, etc., in Microsoft Word; update and create databases in Microsoft Excel.

• Complete other duties as assigned.

• Preserves the integrity and confidentiality of protected health information of Easter Seals clients.

• Understands, acknowledges, and implements Easter Seals privacy policies involving the disclosure of protected health information of Easter Seals clients.

• Demonstrates a strong commitment to self-development.

• Maintains a clean, safe, hazard-free work environment.

EDUCATION and/or EXPERIENCE:

• High School diploma or equivalent required

• One year minimum Office/Administrative experience required.

KNOWLEDGE, SKILLS AND ABILITIES:

• Strong computer skills with Microsoft Office experience.

• Good interpersonal skills.

• Strong phone skills

• Ability to organize time, set priorities.

• Able to handle confidential matters in a mature and responsible manner.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• AD&D insurance
• Dental insurance
• Disability insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Life insurance
• Loan forgiveness
• Opportunities for advancement
• Paid time off
• Pet insurance
• Referral program
• Retirement plan
• Vision insurance
• Wellness program

Healthcare setting:

• Clinic

Medical specialties:

• Pediatrics

Schedule:

• 8 hour shift
• Monday to Friday

Experience:

• Medical scheduling: 1 year (Preferred)

Ability to Relocate:

• Daytona Beach, FL: Relocate before starting work (Required)

Work Location: In person