Address
Form of work
Salary```Duties```
We are seeking a highly organized and detail-oriented Front Office Manager to join our team. As the Front Office Manager, you will be responsible for overseeing the daily operations of our front desk and ensuring exceptional customer service to all patients and visitors.
Responsibilities:
- Greet patients and visitors in a friendly and professional manner
- Answer phone calls, schedule appointments, and manage patient inquiries
- Verify insurance information and collect co-pays
- Maintain patient records and ensure accurate documentation
- Coordinate with medical staff to ensure smooth patient flow
- Manage office supplies inventory and place orders as needed
- Handle billing and financial transactions
- Ensure compliance with HIPAA regulations and maintain patient confidentiality
- Train and supervise front desk staff
```Skills```
To excel in this role, you should possess the following skills:
- Experience working in a dental or medical office setting
- Proficient in using office software such as eClinicalWorks, Epic, or similar systems
- Strong knowledge of medical terminology and procedures
- Excellent customer service skills with the ability to handle difficult situations professionally
- Exceptional organizational and multitasking abilities
- Attention to detail and accuracy in managing patient records and billing information
- Strong communication skills, both verbal and written
- Ability to work well under pressure in a fast-paced environment
If you are a motivated individual with a passion for providing excellent customer service in a healthcare setting, we would love to hear from you. This is an exciting opportunity to join our team and make a positive impact on our patients' experience.
Please note that only qualified candidates will be contacted for an interview. Thank you for considering this position.
Job Type: Full-time
Pay: $60,000.00 - $65,000.00 per year
Benefits:
- Bereavement leave
- Dental insurance
- Free parking
- Health insurance
- On-the-job training
- Paid sick time
- Paid time off
- Paid training
- Vision insurance
Healthcare setting:
- Outpatient
- Private practice
Schedule:
- Monday to Friday
Work Location: In person
