Busy Dermatology office looking for experienced phone operator. Full time position. Job duties include:
· Courteously check patients in and out according to our Customer Service standards.
· Verify insurance and collect appropriate dues.
· Balance and reconcile money collected during your work shift.
· Create and maintain patient charts, ensure you have up to date information at all times.
· Follow all HIPPA regulations, keep patient personal and financial information confidential.
· Anticipate and respond positively to changing conditions.
· Ability to stay focused on what needs to be accomplished while under pressure.
· Ability to listen and communicate effectively and kindly while listening to patient complaints.
· Keep the front office neat and orderly to maintain our high standards.
· Other duties as assigned to assist the overall function of your location.
· Verify insurance (deductible and copay amounts)
· Know the difference between an HMO and PPO
· Ability to know the difference between Blue Cross and Blue Shield
· Ability to read insurance card and input the correct payer id or payer name and address
· Ability to multi-task in an expeditious manner
· Awareness of completing all patient Demographics to avoid claim rejections
· Ability to post copays into EMR
· Ability to verify straight Medicare vs Medicare Advantage Plan
· Distinguish primary insurance vs secondary insurance
Please do not apply unless you have at least 2 years medical office experience.
Job Type: Full-time
Experience:
- Relevant: 2 years (Preferred)
- Customer Service: 1 year (Preferred)
Working Days:
- Monday to Friday, some Saturdays
Work Location:
- 2 Locations
Position Offers:
- Competitive wages based on experience
- Health Insurance Benefits
- Vacation pay
- Holiday pay
- Retirement plan
This Job Is Ideal for Someone Who Is:
- Dependable -- more reliable than spontaneous
- People-oriented -- enjoys interacting with people and working on group projects
- Detail-oriented -- would rather focus on the details of work than the bigger picture
- Autonomous/Independent -- enjoys working with little direction
- High stress tolerance -- thrives in a high-pressure environment
This Company Describes Its Culture as:
- Detail-oriented -- quality and precision-focused
- People-oriented -- supportive and fairness-focused
- Team-oriented -- cooperative and collaborative
Job Types: Full-time, Part-time
Pay: $9.00 - $11.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Retirement plan
- Uniform allowance
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- Weekends as needed
Education:
- High school or equivalent (Required)
Experience:
- Customer Service: 2 years (Required)
- Computer Skills: 2 years (Preferred)
Ability to Commute:
- Jackson, TN 38305 (Preferred)
Work Location: In person