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SalaryIf you’re a people person who wants to help patients feel welcome while supporting the success of a medical office, then the Medical Front office assistant is the job for you. A Medical Front office assistant is responsible for being the first point of contact as patients come into an office. They greet patients, collect their information, answer any questions, schedule appointments, and verify insurance information. Organized and efficient, they also oversee and execute everyday administrative tasks to ensure that the medical office runs smoothly and successfully.
About us
Thacker, Thompson, Bernard and Nassery, MD is an independent primary care group located in the heart of Midtown Atlanta.
Well established, progressive, Midtown primary care practice
This is an LGBTQ-inclusive practice that provides gender affirming care, along with routine care for adolescents through geriatric patients.
Applicants must be up to date with COVID-19 vaccinations and age required boosters to be considered for employment, and annual influenza vaccinations are mandated. For the safety of patients and staff, high quality masks are required at all times in patient care areas and are provided by the practice.
Job Responsibilities
- Check in/Check out (Epic)
- Answer phone calls, emails, and in-person inquiries
- Communicate with patients to set up and schedule optimal appointment times
- Gather and track medical information from patients
- Organize and input data into electronic health records (Epic)
- Inquire and process patients health insurance
- Support office with administrative and secretarial tasks
- Communicate with internal office team and providers to ensure patients are helped and everyday tasks are accomplished
- Understand and maintain HIPAA regulations
- Knowledge of Medicare, Medicaid, and other commercial payers (HMO, PPO).
Skills & Qualifications
- Strong knowledge of medical language and health insurance plans
- Strong interpersonal, time management, and organizational skills
- Ability to prioritize tasks.
- Excellent verbal and written communication skills
- Efficient problem solver
- High school diploma
- Previous medical office experience
- Experience with computer programs, such as Microsoft Office
- Proactive
Job Type: Full-time
Pay: $20.00 per hour
Expected hours: 40 per week
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Retirement plan
- Vision insurance
Healthcare setting:
- Private practice
Medical specialties:
- Endocrinology
- Internal Medicine
Schedule:
- 8 hour shift
- Monday to Friday
Education:
- High school or equivalent (Required)
Experience:
- Medical terminology: 1 year (Required)
- Medical office: 1 year (Required)
Work Location: In person
