Job Summary: We are seeking a friendly and customer-oriented Front Desk Agent to join our team. As a Front Desk Agent, you will be the first point of contact for our guests and will provide exceptional service throughout their stay. If you have excellent communication skills, a passion for hospitality, and enjoy working in a fast-paced environment, we would love to hear from you. Responsibilities: - Greet guests with a warm and welcoming demeanor - Check-in and check-out guests efficiently and accurately - Provide information about hotel amenities, services, and local attractions - Handle guest inquiries, requests, and complaints in a professional manner - Assist with reservations and room assignments - Maintain accurate guest records and ensure confidentiality of personal information - Process payments and maintain cash handling procedures - Collaborate with other hotel departments to ensure guest satisfaction - Maintain a clean and organized Front Desk area Requirements: - Previous experience in a Front Desk or customer service role is preferred - Excellent communication and interpersonal skills - Strong phone etiquette and familiarity with phone systems - Bilingual skills (multilingual) are a plus - Knowledge of hospitality management software is an advantage - Ability to handle difficult situations with patience and professionalism - Strong attention to detail and organizational skills - Flexibility to work various shifts, including evenings, weekends, and holidays Join our team as a Front Desk Agent and be part of creating memorable experiences for our guests. Apply now!
Job Type: Part-time
Pay: From $11.00 per hour
Expected hours: 20 – 35 per week
Schedule:
- 10 hour shift
- 12 hour shift
- 4 hour shift
- 8 hour shift
- Day shift
- Evenings as needed
- Evening shift
- Every weekend
- Holidays
- Monday to Friday
- Morning shift
- Nights as needed
- Night shift
- No weekends
- On call
- Overnight shift
- Overtime
- Rotating weekends
- Weekends as needed
- Weekends only
Work setting:
- In-person
Ability to Relocate:
- Calhoun, Ga 30701: Relocate before starting work (Required)
Work Location: In person