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Form of work
Salary`Summary: Responsible for exceeding expectations for all aspects of service for revenue cycle services clients. This includes building client relationship and communication, trouble-shooting and quality assurance, maximizing revenue and maintaining inventory as well as performing or overseeing data entry functions including entering charges, posting payments and adjustments and other data entry functions.
Essential Duties and Responsibilities include the following:
Develops and maintains a professional and polite relationship with clients by communicating effectively and always looking out for their best interest.
Maintains client A/R using system reports. Addresses issues and follows through on outstanding inventory until it is resolved.
Analyzes and identifies trends in denials, rejections, and recommends areas of improvement by data entry staff or client.
Takes initiative to pro-actively prevent problems and offer efficient solutions to on-going issues.
Communicates status of client and any issues or areas for improvement effectively to manager on a regular basis.
Insures quality of all aspects of service to the customer.
Prepares source data for computer entry by compiling, sorting information, and establishing data entry priorities.
Processes customer documents by reviewing data for deficiencies and resolving discrepancies by using standard procedures of returning incomplete documents to the manager for resolution.
Enters charge data by inputting alphanumeric information on keyboard using via EHR or hardcopy.
Enters payment data by inputting alphanumeric information on keyboard using ERA, hardcopy remit, or hardcopy checks received from client.
Verifies correctness of customer and account data by reviewing, correcting, running a daily recap, balancing and updating.
Competencies
Oral Communication: Speaks clearly and persuasively in both positive and negative situations.
Written Communication: Writes clearly and concisely. Able to read and interpret written information.
Teamwork: Gives and welcomes feedback.
Ethics: Treats all people with respect.
Organizational Support: Follows company policies and procedures.
Planning/Organizing: Prioritizes and plans work activities ; Uses time efficiently.
Professionalism: Approaches others tactfully. Reacts well under pressure. Accepts responsibility for actions and follows through with commitments.
Quality: Demonstrates accuracy and thoroughness. Looks for ways to improve and promote quality. Applies feedback to improve performance. Monitors work to insure quality.
Quantity: Exceeds productivity standards. Completes work in a timely manner. Strives to increase productivity.
Dependability: follows instructions. Responds to management direction. Takes responsibility.
Initiative: Seeks additional responsibilities.
Innovation: Displays creativity and originality. Generates suggestions for improvement.
Job Type: Full-time
Pay: $18.00 - $21.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- Day shift
- Monday to Friday
Work setting:
- Remote
Work Location: Remote
