- Uphold the mission, vision, and values of Vera Whole Health
- Take vital signs, record in EMR, perform systems review and point of care testing, and assist providers with diagnostic tests
- Administer immunizations, injections, or oral medications as directed by provider or standing order
- Perform point of care testing and assist providers with diagnostic tests, treatment and therapeutic measures, and observe and record patient reactions
- Perform phlebotomy, prepare designated lab work and/or specimens as directed by provider or standing order
- Manage patient care flow, set up exam/procedure room appropriately based on patient visit needs
- Handle multiple phone lines and email correspondence, exhibiting excellent verbal and written communication skills, and working at the front desk as needed
- Perform inventory of care center supplies and dispensary, order and stock care center supply
- Where necessary, act as the external-facing representative for the care center (scheduling appointments over the phone, patient registration, etc.)
- Engage in routine patient education, self-management teaching under the direction of the provider
- Coordinate care with disease management or case management programs
- Track future patient care needs such as preventive exams, completion of outside diagnostic testing, and referrals
- Coordinate referrals, care gap closures, release of records, and overall care through patient and specialist outreach
- High school diploma or GED
- State Licensed Medical Assistant Certification, AAMA preferred
- Graduated from an accredited Medical Assistant program
- Minimum 2 years of experience, primary care preferred
- Experience setting up exam rooms applying basic understanding of cleaning, sterilization, and autoclaving procedures
- Experience working in EMR systems, NextGen preferred
- Experience in coding and documentation, including Medicare Advantage and HCC
- Competitive base pay
- Premium medical, dental, vision coverage with health savings account (HSA) pre-tax savings option
- Access to Vera care center services, VeraDirect telehealth, health coaching
- Matching 401(k) retirement program
- Generous PTO and paid holidays
- Continuous learning and development, including medical education coverage
- Wellness culture, team building and company events
Compensation: $20-$29/hr (national average, premium markets may vary)