GENERAL SUMMARY:
The Materials Coordinator within HFHS holds responsibilities related to end-to-end operational supply chain activities and maintaining strong customer relations. Performs administrative and clerk roles as business demands are identified. Responsible for medical supplies distribution and receiving, preparing, and dispatching orders accordingly. Responsible for ordering materials and supplies that are necessary for running the activities within an integrated health system. Responsible for collaborating with vendors or other distribution agents and packaged goods for distribution while performing job. Responds to special requests as needed.
PRINCIPLE DUTIES AND RESPONSIBILITIES:
- Coordinates shipping arrangements with various freight carriers for pick-ups. Communicates with freight vendors such as Federal Express, Airborne, UPS, USPS, ISC, etc.
- Receives, inspects and sorts all inbound parcels including mail to ensure they have been properly prepared for shipping according to security, (radioactive or hazardous materials) and shipping standards (correct address and labeling)
- Provide customer support via responding to stat request, answering email, phone and various other communication methods.
- Fulfils orders (standard order, case cart picking, etc.) including picking and delivery of materials including but not limited to supplies, linen, equipment, instruments, mail etc. to patient care and other areas in an efficient, accurate and punctual manner.
- Maintains materials, inventory levels (including performing cycle counts), cleanliness, product expiry and organization within supply stocking areas for both stock and non-stock items via handheld or desktop technology in accordance with federal, state, and regulatory requirements.
- Makes recommendations to improve processes, minimize waste and improve inventory control.
- Follows internal supply chain processes including New Item Add, recalls, substitutes, trials, vendor management etc.
- Follows up on materials requisition status, engages purchasing & vendors to resolve product backorder and substitutes
EDUCATION/EXPERIENCE REQUIRED:
- High School Diploma or G.E.D. equivalent with a minimum of 1-3 months prior work experience.
- Previous experience in materials distribution or linen handling preferred.
- Ability to verbally communicate effectively with all levels of personnel.
- Organization: Corporate Services