Marketing Specialist

Summary:

The Marketing Specialist will assist with the planning, facilitation, and execution of all business-related strategies surrounding portfolio retention marketing. Candidate must be an energetic self -starter that thrives in a fast-paced growing environment. Upward mobility.

Essential Job Functions may include:

• Responsible for the daily/weekly quality assurance of all portfolio related campaign files

• Work with our internal creative agency to create and coordinate new marketing collateral for our various marketing channels

• Communicate campaign updates/instructions to vendors and business partners, as it relates to their role in the customer retention funnel

• Leverage analytics for campaign reporting as well as to identify marketing campaign trends. Upon discovery, effectively communicate findings and proposed actions plans to senior management

• Other ad hoc duties as needed

• Maintain regular and punctual attendance.

Other Related Duties:

Performs other related duties as assigned.

Supervisory Responsibilities:

This position has no supervisory responsibilities.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

• Proficient in Microsoft Office.

• Excellent verbal and written communication skills.

• Motivated, hard-working and self-starter.

• Proven ability to handle multiple assignments and meet deadlines.

• Excellent problem resolution skills.

• Able to organize and establish priorities.

• Able to work independently, self-driven, highly motivated and results oriented.

• Outstanding customer service skills.

Education and/or Experience:

• Bachelor's degree (BA or BS) from four-year College or University.

• Zero (0) to two (2) years of experience within a corporate or agency environment.

Language Skills:

Ability to read business journals, financial reports and legal documents. Ability to present information and respond to questions from groups of administrators, managers, employees, customers and/or the general public.

Mathematical Skills:

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions and percentages.

Reasoning Ability:

Ability to solve practical problems and solve a variety of concrete variables in situations where only limited standardizations exists. Ability to intemperate a variety of instructions furnished in written, oral, diagram, or schedule form.

Customer Service Relationships:

Assesses and diffuses problem situations and requires influencing others to reach consensus. Requires tact and diplomacy to handle difficult customer relationships. Explores alternatives and creative solutions to meeting the needs of customers.

Work Complexity:

Tasks are multiple and diverse with some interrelationship across processes. Work requires the direct application of a variety of procedures, policies and/or precedents.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit and talk or hear. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel; and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is normally performed in a typical interior office work environment which does not subject the employee to any hazardous or unpleasant elements. The noise level in the work environment is usually moderate.

Equal Employment Opportunity:

Freedom Mortgage is committed to providing equal employment opportunities to all employees and applicants without regard to race, ethnicity, color, sex, marital status, sexual orientation, gender identity or expression, pregnancy, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws.

Americans with Disabilities Act:

Applicants as well as employees who are or become disabled must be able to satisfactorily perform the essential job functions of the position either with or without reasonable accommodation. Applicants as well as employees are encouraged to meet with Human Resources as the organization shall review reasonable accommodations on a case-by-case basis in accordance with applicable law.

Job Responsibilities:

The statements reflect the general duties and responsibilities considered necessary to perform the essential functions of the job and should not be considered as an all-inclusive list of all the work requirements of the position. Freedom Mortgage Corporation may change the specific job duties with or without prior notice based on the needs of the organization.