- Performs complex analysis, design, development, testing and support services for assigned application applications.
- Responsible for and oversees day to day tracking and follow-up on issues and questions of daily operations.
- Participates in and oversees applications analysis and impact analysis of new or different applications, processes or changes.
- Provides advanced application support and guidance to end users and provides technical guidance to less experienced personnel. Serves as a point of contact for application problems. Assesses problems and identify resolutions.
- Develops testing scripts and participates in testing.
- Makes recommendations with some guidance and provide alternatives with regards to various development and support initiatives.
- Prepares written documentation of various types; application documentation, analytical reports, functional specifications, training manuals, status reports, etc.