Manager, Trade Compliance

Overview
Forever 21 is a fashion industry leader making the latest trends accessible to all while inspiring unique style and confidence. With a renewed focus on the customer experience, the brand offers high style designs and fashion basics with compelling values and a dynamic store environment. While driving innovation across e-commerce and digital to expand access and convenience, the brand continues to strengthen its positioning as today's preferred destination for the fashionable consumer. Forever 21 is located in more than 540 locations globally and online, and we're seeking passionate and creative people to join our Forever family.
The Manager, Trade Compliance is a member of the team responsible for the classification of the brands SKUs, maintenance of the HTS and duty in the brand's ERP, liaison with USCBP on issues/request, insure brokers are following outlined procedures and support the compliance of all regulations from USCBP and partner government agencies.
Responsibilities

• Review US and Canadian HTS code to all new SKUs and maintain HTS in brand ERP. Assign and duty amounts, audit duty payments. Participate in line-review activities with merchant/sourcing team.
• Support post entry audits, development of SOPs and auditing duty payments.
• Assist in the set-up of all new and reactivated import vendors and factories for the brand.
• Serves as the subject matter expert for all import related inquiries from internal & external customers, third party service providers, including Customs Brokers, US Customs and Border Protection Regulations and Fish & Wildlife.
• Stay current on import and export regulations and other applicable governmental initiatives. Monitor import/export regulatory information and publications, apply necessary changes to company practices, and disseminate this information throughout the organization
• Manage First Sale, FTZ, FTAs and duty drawback programs and provide reporting to the team.
• Oversee export paperwork creation.
• Audit broker and paperwork flow, communicate with USCBP, maintain records in compliance to USCBP regulations
• Maintain vendor manual in conjunction with business partners in Production, Social Compliance, Distribution Center, Inbound Logistics, Operations and Product Compliance.
• Communicate with vendors on requirements.
• Understand duty deferral programs by origin and communicate changes and/or new opportunities to help guide sourcing strategy.
• Run ACE and other reports as needed.
• Support brand level import operations teams when needed for daily activities.
• Find efficiencies and cost saving opportunities in current processes.

Qualifications

• Minimum 1-3 years Import/Export Customs Brokerage experience preferred
• Experience in application of regulatory requirements, forms, licenses and certifications affecting imported and exported products. Working knowledge/mastery of US Harmonized Tariff Classification and Free Trade Agreements (CAFTA, AGOA)
• Licensed Customs Broker preferred, not required
• Experience with ACE Portal system preferred
• Systems and Tools Acumen: Must be highly proficient in Microsoft Excel and have aptitude to learn technical applications quickly
• Analytic Skills: Ability to think objectively and interpret meaningful themes from quantitative and qualitative data
• Collaboration: Able to build constructive and effective relationships with a broad and diverse group of partners
• Possess strong organizational and time management skills
• Demonstrate strong listening, written and oral communication skills
• As an International Retailer, occasional evening and/or weekend work may be required during periods of high volume
• This role operates in a professional office environment and routinely uses standard office equipment

Work Schedule
Forever21 currently observes the following hybrid work model for employees at our HQ in DTLA Los Angeles:

• Remote optional: Mondays & Friday
• On-site days: Tuesdays, Wednesdays, and Thursdays. Must be able to commute to DTLA office in the Fashion District

The salary range for this position is $68,354 - $81,827 annually. Pay is based on several factors including but not limited to position offered and work experience. In addition to your salary, Forever21, and its affiliated brands, offers a benefits package, including 401(k) plan, flexible work schedule and a generous employee discount program (all benefits are based on eligibility). Additional information regarding the benefits for this position can be found in the Benefits Guide that is available in our Human Resources Department.